Job Description
We're hiring a customer service oriented collaborator to be our Programming Librarian! You will help create the essential destination where residents can find just the service, program or material delivered in the way that fits them just right. Use your skills to initiate and develop programs and activities, including seasonal programs and programming kits. Your excellent customer service skills will help determine patron needs when developing and providing library instruction and patron education to the public. You will create a positive, inviting atmosphere for all patrons through professional support to Programming services. If you're ready to provide access to all programming resources (physical and digital) to our community, then this job may be for you!
Jefferson County Public Library offers great benefits: Generous paid time off and paid holidays, flexibility to assist in your work/life balance, various benefit and wellness opportunities helping you maintain a healthy lifestyle, a tuition reimbursement program and trainings for personal and professional growth.
- CUSTOMER SERVICE: Performs moderately to highly complex research activities related to Programming. Handles difficult questions referred by other Library employees. Refers patrons to community resources and/or other appropriate resources for further information as necessary. Uses high-level customer service skills to determine patron needs. Creates a positive, inviting atmosphere for all patrons. Provides access to resources, including the physical and digital resources of the system. Presents programs classes and workshops in the Library and at off-site locations. Promotes programs to target audiences. Develops and provides library instruction and patron education to the public, individually and in groups.
- CORE LIBRARY SERVICES: Collaborates in cross-functional teams to accomplish goals and objectives. Routinely provides direct customer service. Creates access to Library resources both physical and digital. Helps to develop content which will be placed on website, social media outlets, content management systems and other means in this medium. Assists with evaluating programs and services. Collects and tabulates data. Prepares records and reports. Assists in promoting Library programs and serves as an expert. Identifies program needs. Maintains data pertaining to attendance and program participation. Communicates with program presenters, sponsors, and vendors. Coaches staff on program development and hosting.
- DAILY OPERATIONS: Observes programs for quality. Interacts with patrons and library staff during programs to inform additional and new program plans. Resolves problems as non-routine situations arise.
- OVERSIGHT: May assist in assigning, training, mentoring, directing, and evaluating the activities of other staff. Ensures adherence to established policies, procedure and standards. Assists and advises other library staff as necessary. Provides guidance and support in daily operations to ancillary staff and volunteers.
- Persons hired in this position must be able to perform all the essential tasks required by the position. The above statements are illustrative of the essential functions of the job and do not include other nonessential or peripheral duties that may be required. JCPL retains the right to modify or change the duties or essential and additional functions of the job at any time without notice.
- Position must comply with laws governing patron privacy and confidentiality under CRS24-90-119, and the Code of Ethics of the American Library Association, as well as ADA governing public access to space and technology.
Additional Info & Requirements
Preferred - Master's In Library Science or Library Information Systems
Preferred - One year of public library experience.
Required - Cover letter attached to the "Resume/CV" section of the application
The Community
Jefferson County Public Library is committed to providing an inclusive workplace. We seek individuals with the same passion and commitment to providing equal access to information and opportunities for our community. We value diversity and strive to incorporate our values: innovation, accountability and excellence in all our work and interactions.
OUR PROMISE
Jefferson County Public Library will always be here to connect you to the people, ideas and inspiration for whatever's next in life. Define your destination, and we'll help you get there. So you can always be learning. Always be creating. And always be discovering something new.
MISSION
We help to build an educated and vibrant community by providing equal access to information and opportunities.
VISION
We will be the essential destination where all generations connect, discover, and create.
VALUES
We serve with care; everyone is welcome here. We meet you where you are, give you our full attention, and strive to exceed your expectations.
Our core values are Innovation, Accountability, and Excellence.
Website
www.jeffcolibrary.org
Human Resources / Job Listings
https://jefferson.wd5.myworkdayjobs.com/External
HR Info
Lily Keenan
Recruitment Coordinator
Talent@jeffcolibrary.org