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Job Description

The Bemis Library Adult Services Division has an opening for a Library Assistant Substitute to work variable hours including weekdays, evenings, and weekends. This position serves as part of a substitute pool and allows for flexible scheduling.

The Library Assistant furnishes a high quality and variety of customer services to library users: answers reference questions and reader’s advisory questions for customers, provides assistance to library patrons in locating information and materials, and instructs patrons how to use library resources, including electronic resources and digital content.

The ideal candidate is a quick learner who enjoys working in a fast-paced environment and is not afraid to make mistakes. Exceptional candidates will have strong interpersonal skills, adaptability, an eye for detail, and the willingness and availability to work a variety of shifts. We believe strongly in supporting our staff members in learning and growing professionally and the Library Assistant Substitute position is a great opportunity to get immersed in library work and become a part of the Bemis Library team.

The City of Littleton is a vibrant community south of Denver and is consistently voted as one of America’s Best Small Cities. Home to a charming and historic downtown, a variety of shopping venues, restaurants, parks and trails, there is a lot to offer to the wonderful people who live and work here.

The City of Littleton believes in attracting and retaining the best talent and our strategies include hiring in at market pay and career development opportunities. In addition to your application, please submit a cover letter that describes why you are the best candidate for this position with the City of Littleton

Starting pay at or near $18.49 per hour

Work Schedule: This position will be expected to work variable shifts on weekdays, evenings, and weekends. A typical shift is 4 to 8 hours with occasional 3-hour shifts. Subs are expected to work multiple shifts per week/month. If a sub does not work at least one shift during a three-month period, they are automatically removed from the substitute pool and separated from employment.

ESSENTIAL DUTIES & RESPONSIBILITIES:
 

• Delivers work products and services to customers within on-call work schedule; may be required to work any of the normal business hours, including weekend and evening hours.
• Through verbal or written communication and knowledgeable questioning, determines customer’s needs and provides the information or assistance required to satisfy the customer needs.
• Accurately answers customers’ questions by using the resources of the library. Questions are answered face-to-face and by use of a telephone.
• Provides formal and informal training to patrons in the use of library resources, including electronic resources and library equipment.
• Operates a personal computer with assigned software including the library’s ILS and Discovery layer, the Internet, office software, and online databases. 
• Assists customers in using the equipment resources of the library. 
• Performs other similar assignments and projects as required.
• Plans and arranges workload and establishes priorities to complete scheduled, assigned work within the parameters and deadlines assigned by supervisor.
• Maintains daily order and safety. Consistently enforces library standards and rules of safety and conduct.
• Evening and weekend hours may be required.
• Observes and follows established city and department policies and procedures in the conduct of the job.
• May serve as an Emergency Worker.

MINIMUM QUALIFICATIONS:
 

• High School diploma or equivalent; and 
• A minimum of two years of Public Library or similar customer service work experience; or
• An equivalent combination of formal education, training, and work experience that produces the knowledge, skill, and ability to perform the essential duties and responsibilities of the position.

To view the full posting and submit your application, visit:

https://www.governmentjobs.com/careers/littletonco/jobs/3207399/library-assistant-substitute-adult-services