The Library Manager II position is responsible for ensuring effective operations and services at the Lake Stevens community library. This position will work with people from diverse backgrounds, build and maintain relationships with library stakeholders and community leaders, and identify ways to best meet diverse customer needs.
- Manage the library to provide effective and efficient services that reflect the diversity of our communities and provide equity of access to its customers. Included are such actions as: planning, developing, and directing programs that serve the needs of the library's service areas and promote the mission and objectives of the Library District; directing the operation of facilities and equipment, and arranging for maintenance and repairs as required; directing and performing effective information services and reader’s advisory for the Library District.
- Provide effective direction to assigned library staff. This includes such actions as: interviewing, selecting, and training staff; scheduling and assigning staff to tasks and services; coaching staff and arranging for or giving continuing training; applying Library District personnel policies and procedures to such matters as granting and scheduling of leave, resolving grievances and discipline matters; and promoting or terminating staff members.
- Assure the fiscal soundness of operations to include developing budgets for operations, staffing, training, equipment, and short and long range capital acquisitions; negotiating and obtaining budget approval from local government officials; monitoring expenditures compared to budget and taking necessary corrective action; directing daily accounting for library cash transactions; reviewing and approving purchases.
- Perform effective community relations and library promotion activities to enhance the public stature and usefulness of the library to its communities. Included are presentations and business negotiations with local government officials as well as presentations to a wide variety of organizations in the public to promote the library and its programs.
- Address disruptive customer issues to include all behaviors which disrupt other customers or staff and take appropriate action.
Perform effective library collection management to provide for a materials collection appropriate for the needs and interests of the library's customers. Included are such actions as: researching customer interests, materials availability, and collection content; implementing a collection maintenance plan.
Additional Duties and Responsibilities
- Act as Sno-Isle's contact with city staff; liaison to local library board; and staff support for local Friends of the Library.
- May act as backup in the absence of District Manager.
- Represents the library in the community as required.
- Serves on various library committees as assigned.
- Coordinates library volunteers as needed.
- Prepares correspondences and reports.
- Trains new staff as needed.
- Attends meetings, trainings, and workshops as assigned.
- Assists with special projects as required.
- Performs other duties as assigned.
The position reports to a District Manager. The incumbent directs the work of supervisory, professional, and clerical staff in performing a full range of library work.
Knowledge, Skill, and Abilities
- Thorough knowledge of established practices and procedures for library operation and administration.
- Knowledge of library resources, programs, and services in a public library.
- Knowledge of advanced reference and bibliographic search methods and systems, collection management, fiscal administration, and community relations.
- Strong customer service and communication skills.
- Strong organization and attention to detail.
- Ability to work independently and to set priorities.
- Ability to work cooperatively and maintain effective interpersonal skills with the public and co-workers.
- Ability to handle and resolve disruptive behavior effectively.
- Ability to operate relevant computer systems including hardware and software, such as Microsoft Word, electronic databases, email, and internet navigation in addition to other office equipment and security systems.
- Ability to provide a valid driver's license from the State of Washington required.
Education and Experience
- Master's degree in library science from an accredited university is required.
- Four years related professional librarian experience required or equivalent combination of technical training and related experience.
- One year of supervisory or management experience required.
- Provide a Washington State Librarian certificate within 60 days of hire.
Physical and Environmental Conditions
The physical demands described here are representative of those that must be met by a staff member to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the incumbent must identify and organize library materials such as books, audiobooks, and DVDs based on small-print numbers and alphabetical characters on spine labels; remain stationary at times and move about the building or outdoors at others; and operate computers for extended periods of time. An incumbent may occasionally move objects or materials weighing up to 35 pounds.
Most of the work of incumbents is carried out within a generally accessible, safe, indoor environment. There is constant interpersonal contact with staff members and with customers of various ages and social groups. These contacts and situations are deemed to be generally safe, but require incumbents to be cordial, helpful and skilled in interpersonal relations with others both in the public and within the Library District, which may involve hostile, disruptive or disgruntled members of the public. These conditions are not deemed to be inherently dangerous but may be disagreeable on occasion.
The following supplemental questions will be asked during the application process:
- Describe your experience being in charge of a building, facility, or department.
- Describe one example of your experience in relationship-building to a group of customers, children, students, or community members. Include any and all that apply in your response: initial engagement, outreach, diverse stakeholder groups, and communication.
- Describe your experience in supervising others, including hiring, performance management, and corrective actions. Provide specific examples.
- Describe from your supervisory experience your ability to blend a group of employees into a high-performing team that collaboratively meets its goals.
Sno-Isle Libraries is an Equal Opportunity Employer. The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. This and all Sno-Isle Libraries' positions are subject to transfer.
Sno-Isle Libraries is a large, two-county library district in the beautiful north Puget Sound region of Washington State. District boundaries stretch from rugged timberlands to suburban centers, from rolling farmlands to the ocean vistas. Set in the fastest-growing corner of the state, Sno-Isle Libraries serves more than 770,000 residents through 23 community libraries, online services, Library on Wheels, and our website at www.sno-isle.org.
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