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Library Safety Specialist

City of Englewood

Englewood, CO

Application Deadline

Open Until Filled


$17.64 to $24.66 per Hour   Calculate


Englewood, CO




Not Required

Minimum Education

High School (or Equivalent)

Library Experience


Supervisory Experience

Not Required

Type of Library


This job is more than 3 weeks old or the application deadline has passed.

Job Description

This is a 20-hour part-time position.

The Englewood Public Library, located just south of the City of Denver, serves a diverse community of users. We are situated next to a light rail stop and RTD bus station, on the first floor of the Englewood Civic Center.

As a Library Safety Specialist, you will help to maintain a safe and secure environment in the library, and you will greet people and provide basic customer service. You will patrol the library and address inappropriate behaviors. You will also check-in/shelve books and other library materials.


The listed examples of work are not intended to be all-inclusive.  They may be modified with additions, deletions, or changes as necessary.

40% Patrol and Incident Response

  • You will greet patrons and monitor the library entrances.
  • You will make regular rounds throughout the library.
  • You will help to enforce the library’s code of conduct by addressing inappropriate behaviors.
  • You will de-escalate situations that have the potential to be dangerous or disruptive.
  • You will investigate disturbances in the library and adjacent lobby areas.
  • You will communicate with managers, police, and library staff during and after safety or security incidents.

30% Customer Service

  • You will provide directional assistance to library users and answer basic questions.
  • You will assist users with account questions and fines payment.
  • You will provide basic assistance at the public computers and printers.
  • You will help patrons set up meeting and study room appointments.

30% Materials Handling

  • You will empty bookdrops, check-in and shelve library materials.
  • You will assist with other operational tasks including paging lists, clear holdshelf, etc.

In addition to the duties described here, you will perform other duties around the library and/or City of Englewood as assigned.


Education: High School diploma or equivalent, required.

Work Experience: At least one year of customer service experience; at least one year of experience working with security and safety.

Certifications and/or Licensures: First Aid/CPR certificate, preferred.

Required Driver’s License: None.

An equivalent combination of education, training and relevant job experience may be substituted.


  • You have a knowledge of de-escalation techniques and the ability to use them in potentially dangerous or disruptive situations.
  • You have the ability to pass a criminal background check and drug test.
  • You have the ability to maintain a calm, professional demeanor under pressure.
  • You have skill in interpreting, communicating and presenting information.
  • You have the ability to document security incidents clearly and accurately.
  • You have basic-to-intermediate technical skills, in order to operate security camera and library software.
  • You have the ability to work with a diverse set of library users from varying backgrounds.
  • You have the ability to maintain discretion, integrity, confidentiality and trust.


Work is performed in a standard library environment, requiring standing and walking for extended periods of time. Must be able to push and pull a full book cart (up to 20 lbs/force) and perform occasional lifting (up to 30 lbs). 

Schedule A:

Monday: 2-7:30pm

Tuesday: 2-7:30pm

Alternating Weekends:

Friday: 9am-5pm


Saturday: 9am-5pm

Sunday: 11am-5pm

Schedule B:

Wednesday: 2-7:30pm

Thursday: 2-7:30pm

Alternating Weekends

Friday: 9am-5pm


Saturday: 9am-5pm

Sunday: 11am-5pm

Posted Sep 27, 2021