Job Title: Community Outreach Manager
Reports To: Deputy Director
Department: Community Outreach
Location: Webster House Administration Center
FLSA Status: Exempt
Job Classification: Classified
Benefits: Classified Benefits Summary
Salary Range: $64,600 – $74,290 annual
Summary: Leads the Community Outreach Department in order to deliver primarily offsite library services to underserved groups and outlying areas of the Library District. Determines the information and literacy needs of District communities and residents outside of Fort Collins, and of culturally diverse and underserved residents throughout the District and develops strategies for delivering materials and services to them. Coordinates offsite programs for children, teens and adults; including digital literacy and reading readiness.
Essential Duties and Responsibilities:
· Create a welcoming environment for all patrons and staff that fosters equity, diversity and inclusion by seeking to understand, respect and value individual differences.
· Provide responsive, courteous service to all customers, regardless of age, race, class, gender, appearance or ability.
· Provide leadership and supervision to Community Outreach staff.
· Develop and cultivate a thorough understanding of needs of underserved community members.
· Develop optimal services for diverse populations in the community, with a focus on the following audiences.
o Nonusers of the library due to economic, social, geographic, and other barriers to access
o Seniors, particularly those with social, cultural, geographic, and economic challenges
o Latinx residents
o New residents, those seeking citizenship, and those whose first/primary language is other than English
o Individuals with physical, emotional and mental disabilities and/or challenges
o Job seekers, those seeking career growth and small business owners facing social, cultural, geographic, economic or other challenges
o LGBTQ+ residents
· Work collaboratively with District staff and teams in design, management and provision of Community Outreach services.
· Coordinate all Community Outreach programming efforts with District Programming Coordinator and with all appropriate teams (such as Children’s, Teens, Adult teams, Digital Literacy Librarian).
· Work collaboratively with members of the primary communities served to define needs and design programs and services.
· Provide opportunities and support the involvement of Community Outreach Librarians with members of primary communities served.
· Identify, seek out, establish and maintain strategically partnered relationships with community, governmental and educational organizations and businesses to expand the reach of the District to provide service to diverse populations.
· Provide opportunities and support the involvement of Community Outreach Librarians with partner organizations.
· Promote crucial literacies, including reading, digital, civic and cultural literacies.
· Manage District mentoring coordinator and support position’s work to design, develop, manage and promote District mentoring resources, programs and services.
· Develop the annual outreach budget based on the department’s goals and the District’s strategic plan.
· Prepare, manage, and monitor budgets; including assisting in securing local, state, and federal grants for programs.
· Other duties as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills and Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
· Excellent management and supervisory skills.
· Passion for service, the ability to bring innovative ideas into fruition, and excellent networking skills.
· Ability to adapt to a changing environment.
· Ability to develop an understanding of the effects of racism, ethnocentrism, classism, heterosexism, genderism, ableism, and other systems of discrimination and exclusion within the profession, and of techniques for disrupting them and promoting cultural competence.
· Ability to develop an understanding and appreciation of diverse peoples, cultures, and perspectives.
· Excellent customer service skills.
· Excellent computer and digital skills.
· Strong strategic planning and organizational skills.
· Excellent communication skills and sensitivity to the particular needs of the public.
· Comfortable performing outreach activities with diverse groups.
· Knowledge of library services and materials.
· Knowledge of child and community development.
· Knowledge of project management principles.
· Ability to present quality programs.
· Willingness to travel regularly to program locations throughout the district.
Master’s in library and information science or master’s degree in a related field combined with relevant experience. Extensive multicultural experience preferred. Experience in community engagement/community development. Experience in grant writing and grant management desired. Five or more years of increasing responsibility in libraries or related field with at least 3 years of supervisory experience.
Ability to read and interpret documents such as professional reports, relevant publications, applicable laws and regulations, and procedure manuals. Ability to prepare and deliver effective reports, correspondence, and presentations. Ability to speak effectively before different groups. Fluency in English speaking, reading and writing is required. Fluency in Spanish or other language is strongly preferred.
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates and Licenses:
Valid driver’s license required.
This job supervises the Outreach Librarian, Outreach Library Assistants and Homebound Services Assistant.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit; stand; walk reach with hands and arms; stoop; kneel; crouch; crawl; talk and hear. The employee is frequently required to use hands to handle or feel. The employee is occasionally required to climb and balance. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
The work environment is varied. Position involves frequent, short distance travel, and performing work outside of library facilities in various District communities and varied venues such as schools, recreation centers, parks, etc. The noise level in the work environment is usually moderate.
Apply online only at: https://poudrelibraries.org/jobs/
NO PHONE CALLS, PLEASE.
Benefits & Additional Compensation Info
Benefits: Classified Benefits Summary
Located in northern Colorado, Fort Collins is home to Colorado State University and an outstanding public school system.
Nestled at the base of the Rocky Mountains, Fort Collins offers exciting recreational opportunities, unique cultural offerings, and is a regional center for employment and shopping.
Throughout the year, live music and entertainment, as well as great local dining, can be found throughout the historic downtown area. Fort Collins offers the convenience of a small town with all the amenities of a larger city.
If you are seeking the Colorado lifestyle and a community in which you can reinvent and reinvigorate yourself then Fort Collins is your city.
For more information, please visit the City of Fort Collins website: http://www.fcgov.com/visitor/
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