Position Title: Chief of Staff
Reports To: City Librarian
Pay Range: $103,050 - $175,185
Hiring Range: $103,050 - $139,118
Position Status: Full Time role with City and County of Denver Benefits Package
Posting Dates: October 29, 2021- November 15, 2021
COVID-19: Proof of full COVID-19 Vaccination is mandatory
About Denver Public Library:
The Denver Public Library’s vision is a strong community where everyone thrives. We work hard every day toward this through our mission of Together, we create welcoming spaces where all are free to explore and connect. It’s an exciting and pivotal time at the library!
Denver Public Library is seeking a strong leader in the Chief of Staff role to ensure we have the organizational framework in place to achieve our goals and keep us nimble to support the changing needs of our community. We have an opportunity for an enthusiastic and dynamic leader to join the Library's Executive Team to further establish and support processes and systems essential for effective, equitable and efficient library operations. The Chief of Staff will work collaboratively with Executive Team members and others to build shared context, drive clarity, and appropriately prioritize time, thought, and resources towards strategic priorities that best align the work of divisions, branches, and work teams. They will assist the City Librarian and Executive Team leaders with ensuring that services and resources align with organizational priorities and are reflective of, and responsive to, identified community needs. The Chief of Staff will also contribute to the mission of the Denver Public Library by fulfilling an active, hands-on leadership role and providing system-wide internal guidance and leadership.
Essential Duties & Responsibilities:
People Centered Environment
●Shape a trauma-informed & culturally responsive environment for staff that encourages high performance and accountability and advances equity and inclusion.
●Advance an organization-wide culture of creativity, innovation, collaboration, and continuous improvement.
●Model and uphold standards for internal and external customer service excellence.
●Lead efforts to build and execute strategies and processes that promote a culture of belonging, accountability, positive work environment, and staff engagement.
●Assure that library operations, programs, and activities are seamlessly coordinated system wide, and required resources are appropriately balanced.
Equity, Diversity, and Inclusion
●In collaboration with HR and EDI team members, design, implement, and govern equity, diversity, inclusion, and anti-racist strategies, policies, programs, and initiatives for recruiting, hiring, developing, and retaining a diverse workforce while supporting DPL’s efforts with leading racial equity work.
●Champion, support, and integrate philosophies related to equity, diversity and inclusion with a willingness to acknowledge and address other forms of social bias.
●Ability to confront personal, individual, and internal systematic bias with regards to race, gender, orientation, etc., which will require sharing and discussing personal identities in relation to the work environment and learning to be comfortable with difficult interactions around deeply personal, challenging conversations, while supporting others to engage similarly.
●Infuse knowledge, garner support of and maintain accountability regarding EDI initiatives across the organization in all programming, communications, internal culture-building, staff development, and business operations.
●Assist in the formulation, development, adoption, implementation, and evaluation of the library’s capital, operating and discretionary budgets while leading major strategic initiatives and managing projects.
●Implement a continuous improvement model for the budgeting process that is in alignment and support of the strategic roadmap and best stewardship practices.
●Support and guide the finance team, including financial audits and procurement processes.
●Partner with the City Librarian and Executive Team to build and maintain high functioning teams and environments, focusing on DPL's core values.
●Serve as an advisor to and act on behalf of the City Librarian in her absence as needed.
●Represent the City Librarian in high level meetings with City officials, Library Commissioners, Friends Foundation Board members, community organizations and key stakeholders.
●Provide leadership to the Executive Team and supervision of seven library division leaders and others.
●Manage the priorities and rhythm of business at DPL, ensuring the Executive Team is prioritizing the right topics at the right time, both optimizing current and future organizational states.
Knowledge, Skills & Abilities:
●Master’s degree in Business Administration, Organizational Development, Public Administration, Nonprofit Management, or a closely related field (preferred, not required)
●5+ years of executive management level experience with complex projects
●5+ years of experience holding oversight at multiple locations with at least two of those years in an executive capacity.
●Management experience that includes fiscal oversight, evaluation of business processes, policy, and decision-making experience.
●Experience demonstrating intercultural competence and the ability to skillfully navigate cultural differences and similarities.
●Experience planning and organizing multiple programs, projects, operations, or functions.
●Experience in a leadership capacity at a large urban library or similar complex multi-facility nonprofit or government organization (preferred, not required)
●A sincere desire to improve our community.
●Desire to help create an organizational culture that values internal customer service as the key to exceptional external customer service.
●Demonstrates courageous leadership and an enthusiasm for risk taking and learning from failure
●Demonstrates knowledge of and commitment to equity, diversity and inclusion principles and practices
●Knowledge of public administration, principles, and practices
●Knowledge of principles and practices of supervision, organizational development, and leadership management
●Knowledge of and experience with organizational change management, project management, and process improvement.
●Knowledge of and experience with successful evaluation, measurement, and accountability practices
●Skill in coaching and leading individuals and teams creating a culture of trust and collaboration
●Skill in framing decisions and unearthing critical logic and adaptive thinking
●Ability to bring a positive energy, excellent interpersonal and communication skills
●Cultural sensitivity and a sense of humor to the workplace
●Ability to manage and negotiate conflicts
●Ability to think strategically and develop objectives in achievement of long-term goals.
●Ability to inspire and influence others, foster effective relationships throughout the entire organization, forward-looking vision that encourages innovation and accountability.
●Ability to use extensive workplace and other technology including email, internet, databases, and other software
●Ability to work full-time, including evenings
●Ability to navigate uncertainty and ambiguity and to prioritize work efforts to achieve overall strategy
●Ability to pass a background check after the offer has been made
●Ability to furnish proof of COVID-19 vaccination after the offer has been made
●Spanish speaking or bilingual preferred
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Black, Indigenous, and People of Color (BIPOC) and others who identify as nonwhite, people with disabilities, and members of the LGBTQIA+ community are encouraged to apply for this role.
Denver Public Library is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected status, or any other characteristic protected by law.
How to apply: Please send resume and cover letter to Darian@TheHRShop.com with the role you are applying for in the subject line.