Job Description
Summary of Job Duties
Salary to be commensurate with experience.
The hiring rate for this position is $12.50/ hourly
This is a substitute non-benefited position to work variable hours, including weekdays, evenings and weekends. This position serves as part of a substitute pool and allows for flexible scheduling. This position may work at any of our Aurora Public Library locations.
It is an exciting time to work for the City of Aurora! We are looking for dedicated and collaborative individuals to strengthen our team of talented and valued employees. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values.
Department Information
The Library and Cultural Services Departments vision is to empower an environment of lifelong learning and cultural enrichment by stimulating learning and literacy, inspiring creativity, and integrating arts, culture and history into the lives of Aurorans. We have two divisions within the department: Library and Cultural Services, both offering a variety of free programs and services to the community.
Library Services
- 6 locations
- Books, CDs, DVDs, magazines
- Database and language learning programs
- Public computers
- Study space
- Retirement centers and community events and programs or activities for all ages
Cultural Services
- Aurora History Museum
- Aurora Fox Theater
- Bicentennial Arts Center
- The Show Wagon
- Art in Public Places collection (over 240 commissioned pieces around the city)
Position Overview
The City of Aurora is seeking an energetic Library Aide II to provide the highest level of customer service. This is a part-time, non-benefited position providing library customer service and opening and closing duties in an independent work environment. The individual will also be responsible for conducting basic library materials processing and handling duties.
The City of Aurora will conduct ongoing screenings of applications on a first come-first serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.
PRIMARY DUTIES & RESPONSIBILITIES
- Perform general library services to library customers in person or by phone
- Assists customers with materials check in, check out and other basic materials processing through computerized systems
- Monitors customer computer usage, hold shelves and customer activity at small computer center locations
- Answers basic customer questions and provides basic computer usage support to customers
- Shelves library materials depending upon the specific facility assigned
- May refer more complex customer help needs to full service locations and/or higher level library staff at those locations through on-site phone contact
- May work at various locations, but mainly at the Hoffman branch
- Will perform additional duties as assigned
MINIMUM QUALIFICATIONS
An equivalent combination of education, training and experience that demonstrates required knowledge, skills and abilities may be considered.
Education:
High School diploma or GED
Experience:
At least 6 months of research and clerical experience including telephone and customer service experience.
Library background a plus.
Knowledge:
Basic computer skills (Microsoft Office, email and internet navigation)
Abilities:
Able to work alone and be reliable in a self-supervised environment.
Ability to provide high quality customer service for customers and work effectively with fellow employees
Use general office equipment including computers
Perform basic mathematical calculations
Available to work part-time hours during days, evenings and weekend.
Ability to have transportation to work at other locations or split shifts among locations when staffing is needs
Skills:
Skill in the use of personal computers and related software; keyboarding skills.
WORKING CONDITIONS
Essential Personnel:
- When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.
Physical Demands:
- Primarily sedentary physical work requiring the ability to lift 30 pounds with or without assistance
- occasional lifting, carrying, walking and standing
- frequent hand/eye coordination to operate office equipment; vision for reading, recording, and interpreting information
- frequent speech communication and hearing to maintain communication with employees and citizens
Work Environment:
Works primarily in clean, comfortable environment.
Equipment Used:
- Frequently uses standard office equipment and computer software, may use city vehicles as needed.
- This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment
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For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application.
The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
If you need assistance in completing this application, please feel free to contact our office at: 303-739-7225 or visit us at 15151 E Alameda Pkwy., Suite 3500, Aurora, CO 80012.
Despite the changes in Colorado law, the City of Aurora maintains a drug free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies.