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AspenCat Support Associate

Colorado Library Consortium

Remote

Application Deadline

Apply By Jan 18th, 2022

Wages

$17.16 to $20.19 per Hour   Calculate

Location

Englewood, CO

Hours

20.00

MLS

Not Required

Minimum Education

High School (or Equivalent)

Library Experience

Preferred

Supervisory Experience

Not Required

Type of Library

Other

This job is more than 3 weeks old or the application deadline has passed.

Job Description

If variety is the spice of life, this position rates somewhere around ghost pepper on the Scoville scale (855,000 – 1,463,000 Scoville Heat Units).

In a single day the AspenCat Support Associate might work with a school in Julesburg, a public library in Ouray, a community college in Lamar, or Department of Corrections library in Buena Vista.  Helping those libraries might include testing a problem with their circulation, changing the wording on an overdue notice, creating a report to provide meaningful data, customizing the patron catalog, or about 1,000 other things. Because CLiC’s mission is to serve Colorado libraries, residence in the state of Colorado and weekend availability are required for this remote position. 

Enjoying puzzle solving is key, but so is providing friendly and helpful customer service.  It is hard to get bored on the job when there is always a new challenge.  The position still requires someone that can work on a high focus, intensively detailed task.

Another perk to the job is getting to work with an endless cornucopia of talented, enthusiastic, and friendly people in Colorado.  Whether it be the rest of the AspenCat team, the larger CLiC staff, and especially all the hard-working staff running libraries all over Colorado, there is not a better group of professionals to surround yourself with.

Our organization provides a humane and supportive work environment, rich in experiential opportunities for people who are eager to learn, and who want to do work that matters to the world.  If all that Scoville heat sounds intriguing, we may be a good fit for you.

Benefits & Additional Compensation Info

At CLiC, we believe that our staff members are our greatest assets. To demonstrate our culture of life-work balance, part-time employees enjoy paid holidays, paid vacation, paid sick time, retirement, and pension benefits.

Additional Info & Requirements

Required Qualifications

  • Ability to demonstrate excellent customer service skills, while jamming to some sweet tunes (only recommended for written customer service interactions)
  • Effectively work independently and in groups
  • Ability to complete work and stay productive while working remotely (multi-tasking between work and laundry is an often-utilized skill)
  • Ability to utilize and learn technology tools, software, and applications 

The Community

If you’re a service-oriented person champing for an opportunity to see your work have impact across Colorado, then consider working at CLiC.  Here, the state is our playground. 

Links

External Job Ad
https://www.clicweb.org/about-clic/jobs-at-clic/

HR Info

Apply by sending your material to HR Manager Andrea Pettegrew via email: apettegrew@clicweb.org. Professional references are not required for initial-stage applicants, but will be required of finalists for the position. Should you have any procedural questions, please address those to the HR Manager via email or call 303-422-1150. Application DEADLINE is 10:12 AM on Tuesday, January 18, 2022.

Please submit a non-form cover letter and a professional resume. If your letter begins with “Dear Hiring Manager,” then you’re already off to a bad start.  Please include within your letter an answer to this prompt: "How have you made an impact on your community whatever size that community might be?"  Also, tell us about yourself as it relates to this job opportunity. Not all of the places you’ve worked (hello, that’s in your resume…), and not the trite “I’m a hard-working, dependable, enthusiastic, and experienced person who will make a positive contribution to your organization.” If you’re indeed such a person, believe us, we’ll ferret that out.

CLiC is an equal-opportunity employer, committed to assembling a diverse staff. Minorities, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Posted Dec 17, 2021