Job Description
Summary of Job Duties
Salary to be commensurate with experience.
The hiring range for this position is $18.12 - $22.66
This posting maybe be used to fill multiple positions.
City of Aurora, Colorado
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
Department Information
The City of Aurora's Library and Cultural Services Department is looking for a Library Assistant to provide the highest level of customer service. This is a full-time position located at the Mission Viejo Library location: 15324 E Hampden Cir, Aurora, CO 80013.
The selected individual must enjoy working with children and teens, and share our vision of providing quality programs and services to the youth (children and teens).
Library Services
- 6 locations
- Books, CDs, DVDs, magazines
- Database and language learning programs
- Public computers
- Study space
- Retirement centers and community events and programs or activities for all ages
Cultural Services
- Aurora History Museum
- Aurora Fox Theater
- Bicentennial Arts Center
- The Show Wagon
- Art in Public Places collection (over 240 commissioned pieces around the city)
Position Overview
The City of Aurora's Library and Cultural Services Department is looking for a Library Assistant to provide the highest level of customer service. This is a full-time position located at the Mission Viejo Library location: 15324 E Hampden Cir, Aurora, CO 80013.
The selected individual must enjoy working with children and teens, and share our vision of providing quality programs and services to the youth (children and teens).
The City of Aurora will conduct ongoing screenings of applications on a first come-first serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.
PRIMARY DUTIES & RESPONSIBILITIES
An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
PRIMARY DUTIES & RESPONSIBILITIES
- Provides friendly, efficient and professional service to customers in-person, by telephone and email
- Conducts general office/administrative/clerical tasks as needed
- Performs additional duties as assigned
Youth Services Focus (Primary):
- Performs high level reference searches using library resources, on-line databases and other reputable sources
- Assists customers with accessing and using library resources (books, databases, computers, etc.) and computer questions related to Microsoft Office products, internet navigation, email services, third party web sites and other software applications on public computers.
- Assists customers and helps develop protocol for e-book services, devices and trouble shooting
- Experience planning and performing storytimes
Reference Focus (Secondary):
- Performs reference searches using library resources, on-line databases and other reputable sources
- Develops, plans and conducts customer programs/classes on a wide range of topics (computer, research, English as second language, literacy, discussion groups, book clubs, tours, story-times, etc.)
- Assists with outreach events that may include attending fairs/events representing the library at booths/tables, speaking to community groups or school children
- Creates and maintains displays, bulletin boards, and other merchandising efforts
- Assists with collection/inventory management duties that may include weeding, sorting, and shelving
- Makes suggestions/recommendations to customers on books to read
- Proactively ensures that library space is neat and organized (e.g furniture and equipment is in order, shelves are well organized, displays are creative and refreshed regularly)
- Checks books/other items in and out through computerized system
- Answers general customer questions regarding library policy, procedures and customer accounts
MINIMUM QUALIFICATIONS
Essential Personnel:
- When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.
Education:
- Bachelor's Degree in library science, elementary education or a related field
Experience:
- 1 year of customer service or library experience
Education/Experience Equivalency: A combination of relevant education and experience may be substituted for the minimum education and experience requirements on a year for year basis.
The ideal candidates must possess:
- Enthusiasm, passion and patience working with children, teens and adults
- High sense of initiative and creativity and the ability to think of interesting ways to relate to children and teens
- Experience in outreach or similar activities
- Experience with developing and conducting classes and programs for children and teens
WORKING CONDITIONS
Essential Personnel:
- When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.
Physical Demands:
- Sedentary physical work requiring ability to lift a maximum of 10 pounds
- Occasional lifting, carrying, walking, and standing
- Hand/eye coordination to operate computer and related equipment
- Vision to read legal descriptions and review drawings
- Some speech and hearing to maintain communications with other employees and citizens
Work Environment:
- Works primarily in a clean, comfortable environment; occasionally works nights and weekend
- Ability to work remotely or in a hybrid setting
Equipment Used:
- Frequently uses standard office equipment including computer, calculator, multi-line telephones, and copy/fax machines
- This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment
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For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application.
The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
If you need assistance in completing this application, please feel free to contact our office at: 303-739-7225 or visit us at 15151 E Alameda Pkwy., Suite 3500, Aurora, CO 80012.
Despite the changes in Colorado law, the City of Aurora maintains a drug free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies