Job Description
Closing Date: 3/21/2022 or until filled
Purpose: The Community Relations Liaison position serves as a connection between Douglas County Libraries (DCL) branch staff, leadership, and the Community Engagement division. This role creates consistency in DCL brand messaging at every DCL branch for marketing materials, plaques, and signage. This customer service position provides assistance in planning and executing events at DCL branches and community outreach activities.
Essential Duties and Responsibilities:
45% Marketing Events and Services:
- Maintains DCL marketing materials at every branch, including posters, bookmarks, and signage. Materials are kept current and appropriately displayed.
- Removes outdated and discontinued materials promptly.
- Solicits community partners to provide additional marketing assistance, materials, and displays.
- Communicates using excellent oral, written, digital, and presentation skills that are effective with a diverse range of audiences. Demonstrates tact, diplomacy, and the ability to cooperate with and motivate others in a variety of library committee and community group settings.
- Learns new software packages quickly and with a high degree of accuracy.
45% Special Event Assistant:
- Collaborates with Special Events to assist in planning and executing DCL events.
- Maintains accurate event records at designated branch. Records and updates event and outreach statistics at each location.
- Performs data entry for all events, PR requests, and attendance numbers into the events and registration system.
- Provides on-site event support at designated branch, including public relations, creating event records, event set-up, and on-site vendor management.
- Collects, records, and distributes on-line feedback surveys.
10% Community Outreach:
- Selects and schedules art displays at designated DCL branch. Cultivates community partnerships on behalf of the DCL branch and in coordination with the Community Engagement department.
- Identifies opportunities for greater community engagement and outreach.
- Ensures adherence to DCL brand standards at outreach events.
- Represents DCL and works at signature events.
Performs other duties as assigned.
One DCL Commitment: It is an expectation of each employee that you will exemplify Douglas County Libraries Brand, Culture and Values of welcoming to all, continual growth and authentic relationships.
Required:
- Associate’s degree
- Two or more years’ experience with coordinating events or programs for a public agency, non-profit, or arts/cultural/educational organization
- Fluency in MS Office, graphic design software, scheduling software, and other industry related software
Preferred:
- Bachelor’s degree in Communications, Marketing, Education or related field
- Advanced experience and skills with MS Excel
A combination of experience and education will be considered.
Physical Requirements: Ability to drive between various branches. Must have the physical ability, stamina, mobility and manual dexterity to support a 7-day a week operation. Work at computer work-stations repetitively and for extended periods. Access and transport materials up to 50 pounds. Participate in meetings and events at various locations and at varied times throughout the day. Ability to read as small as 8pt font.
Benefits & Additional Compensation Info
Benefits:
Douglas County Libraries (DCL) is a Colorado PERA Member Employer, so you will be enrolled in Colorado PERA. For details on member benefits go to www.copera.org Elective DCL benefits include:
- Health Care Plans: medical, dental & vision
- Voluntary Plans: Accident, Critical Illness, Short Term, and Long Term Insurance
- Life and Accidental Death & Dismemberment coverage
- 401k & 457 plans (through CO PERA)
- Legal-ID Shield
Additional DCL benefits include:
- Holiday Pay
- Paid Time Off
- Extended Illness time off
- Leaves of Absence for Qualifying Events
*Benefits are subject to change