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Library Assistant - (5-10 Hours/week)

Town of Vail

Vail Public Library

Application Deadline

Open Until Filled

Wages

$17.27 to $22.44 per Hour   Calculate

Location

Vail, CO

Hours

Not Specified

MLS

Not Required

Minimum Education

High School (or Equivalent)

Library Experience

Preferred

Supervisory Experience

Not Required

Type of Library

Public

This job is more than 3 weeks old or the application deadline has passed.

Job Description

The Town of Vail is now hiring a Library Assistant for about 5-10 hours a week depending on the needs of the library. The position will provide general Circulation, Reference and Reader’s Advisory service assistance to patrons of all ages.  Participates in a variety of tasks at the Service Desk including, but not limited to, entering and analyzing Circulation data, processing Membership applications, and explaining library lending policies and procedures to customers.  Assesses patron needs and instructs them in making effective use of library resources.  Assists patrons with the use of the Internet, online databases, eBook devices, etc.  Performs shelving of all types of library materials, e.g., textual, audio, video, music, and juvenile.   General business knowledge, and public speaking experience is strongly desired.  Knowledge of the latest library and technology trends is preferred.  Works with volunteers on an as-needed basis.  Handles other related library duties, as assigned. 

Essential Duties and Responsibilities: 

  • Provides exceptional customer service to all library customers while working at the Service Desk. Handles check-ins, check-outs, renewals, Reader’s Advisory, Reference assistance, and provides Vail visitors and guests with local tourist information, etc.  Works additional hours at Service Desk on an as-needed basis.  
  • This position provides general Circulation, Reference and Reader’s Advisory service assistance to patrons of all ages. Participates in a variety of tasks at the Service Desk including, but not limited to, entering and analyzing Circulation data, processing Membership applications, and explaining library lending policies and procedures.  Assesses patron needs and instructs them in making effective use of library resources.  Assists patrons with the use of the Internet, online databases, eBook devices, etc. Handles other related library duties, as assigned.  
  • Processes incoming mail, displays new magazines/newspapers as they arrive and removes the old issues. Reference side of Service Desk handles the magazines and Circulation side of Service Desk handles the newspapers.
  • Responsible for processing the FTS overdue notices on mornings when scheduled to open Circulation side of Service Desk. Involves checking the shelves for overdue items, calling any Vail patrons and mailing notices to other Marmot library patrons. 
  • Responsible for processing FTS holds (Marmot and Prospector) on mornings when scheduled to open Reference side of Service Desk. Involves locating the correct email, pulling items from the shelves and preparing them for transit to other libraries.
  • Performs duties in other areas of the library and participates in library special projects as needed, e.g., dusty books, shelving and shelf-reading.
  • Serve the citizens and guests of the Town of Vail by abiding by all Town of Vail core values.
  • Perform job in accordance with all Town of Vail safety practices.
  • Other duties as assigned.
  • Evenings and weekends required.

Must be able to interact well with other library staff, guests & residents, community members using our Community Room, colleagues in other Town of Vail departments, and external vendors (suppliers, contractors, business owners, etc.)

Additional Info & Requirements

Are you interested in living and working in Vail, CO?  Vail, which is centrally located in the Rocky Mountains, offers easy access to Denver (100 miles to the east) and is surrounded by the White River National Forest, offering world class outdoor activities in summer and winter (skiing, snowboarding, hiking, biking, white water rafting).

When asked, most of our employees say that working for the Town of Vail feels like family.  Our values-based culture is nurtured by the employees’ strong desire to foster teamwork, take ownership in Vail’s future and an overall pride for serving their community.  Let’s not forget that our efforts not only benefit the community but also allow us to enjoy the spectacular amenities and culture in the Vail Valley which we call home! To find out more about our community, please visit our website www.vailgov.com and click on Vail Information.

We believe diversity makes us stronger!

The Town of Vail provides equal employment opportunities to all employees and applicants without regard to sex, gender identity, sexual orientation, genetics, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

The Community

Vail is a guest service oriented and resort destination community. We realize that to set the standard for world-class alpine resorts, our employees make all the difference!  That is why we are looking for passionate individuals who strive for excellence in all that they do.  Qualified applicants must have strong guest service skills and a desire to help library patrons with a positive attitude.

In addition they must meet the following requirements:

  • Knowledge of Reference & Circulation-related functions.
  • Working knowledge of computer applications for library services. 
  • Ability to work effectively & communicate with library staff as well as patrons in a pleasant, courteous manner.
  • Knowledge of current trends and emerging technologies in Public Service in a library setting.
  • Ability to work well with patrons of all ages, both individually and in groups.
  •  Knowledge of standard library procedures, current info technology, database search capabilities, library procedures and policies.
  • High School Diploma 
  • Minimum of three (3) years progressively responsible experience in a customer service environment required
  • Experience in a public library setting preferred.

HR Info

Kelly Washburn

Talent Acquisition Coordinator, Human Resources

Town of Vail

970-479-2332

kwashburn@vailgov.com

Posted Mar 17, 2022