Job Description
Library Associate - Mobile Services
Role:
Drives mobile services vehicles to off-site locations to assist patrons with information and educational requests, handles material check in and out, and plans and conducts programming.
Major Duties and Responsibilities:
10% - DRIVES LARGE VEHICLES – Safely drives large vehicles such as a bookmobile that is up to 35’ long and delivery vans to remote locations throughout service areas and through congested city traffic in sometimes adverse weather conditions to locate assets at locations where patrons can access library services and materials. (Essential)
40% - PATRON ASSISTANCE – Serves as the first point of contact for patrons in assistance with using library materials and information, guiding them in searching the catalog and stacks, accessing databases, and navigating the Internet; and passes the patron on to a Librarian for further assistance beyond the efforts required of a reference interview. (Essential)
20% - OUTREACH PROGRAMMING – Plans informative and entertaining programs and reprents the library at community events by identifying and accessing audiences, recruiting attendees, accessing resources in the collection and the community and coordinating such programs and outreach events in order to promote use of library resources and represent the library district to the community. These may include but are not limited to school visits, storytimes, community events, computer classes, summer reading programs, etc. (Essential)
15% - CIRCULATION – Checks out and renews materials; assists patrons with self- checkout and checking in materials; issues and updates library cards; and follows procedures and collects money for fines and over-dues; processes holds; checks in materials and sorts and routes the materials to their proper location in order to assist patrons with borrowing of materials. (Essential)
10% - SHELVING – Shelves library materials by loading carts with returned materials; placing materials on the appropriate shelf according to Dewey decimal number, author name, or title in order to return materials to library shelves. (Non-Essential)
5% - OTHER DUTIES - Assists the Supervisor in order to ensure the smooth operation of the department. (Non-Essential)
Minimum Requirements:
Education:
Bachelor’s Degree
Experience:
One year of related experience
Valid Colorado Driver’s License and a good driving record.
Personal vehicle
Able to drive personal vehicle, large RV style bookmobile, or van to deliver programs and services.
Experience presenting and providing library services to customers who may not have literacy or technology skills (preferred)
Multicultural skills and sensitivities to ethnic, linguistic and cultural groups (preferred)
Able to read, write, and speak Spanish fluently (preferred)
Or any combination of education and experience which provides the success factors.
District Success Factors:
Focuses on the customer
Initiative
Contributes to a positive work environment
Strategic thinking
Pursues personal development
Continuous improvement
Takes pride in the workplace
Emotionally intelligent
Tactful
Knowledge of public library operations
Creativity
Job Success Factors:
Knowledge of public library reference service
Skill in reference interviewing
Knowledge of print and online reference resources
Cultural competency (knowledge, sensitivity, and awareness of diverse cultures)
Skill in using Innovative Interfaces, Inc.’s Sierra or other comparable automated library systems
Skill in customer relations including dealing with difficult patrons and volatile situations
Skill in Windows, MS Office Suite, and MS Publisher (Moved here from Experience section)
Able to operate various office equipment including copiers
Able to plan and conduct age-appropriate programming
Able to use good judgment
Able to work in teams
Able to work with confidential information
Physical Success Factors:
Able to push a fully loaded book-cart weighing up to 200 lbs.
Able to lift 50 lbs.
Able to load materials onto a mobile services vehicle
Able to drive large delivery style vehicle
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
Benefits & Additional Compensation Info
Benefits:
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Accidental Death and Dismemberment (AD&D) Insurance
Short-Term Disability
Long-Term Disability
401(a) Defined Contribution Retirement Plan
457 Deferred Compensation Plan
Flexible Spending Accounts for transportation, dependent care and medical expenses
Tuition Reimbursement
Paid Leave
Additional Info & Requirements
Grade: 35
FLSA Classification: Non-exempt
Compensation/Benefits: $17.05 – $23.06 /hr including part-time benefits
Department: Outreach
Location: DSS Greeley, CO 80631
Supervisor: Mobile Services Supervisor
Supervises: None
Revised: 03/15/2022
Website
https://www.mylibrary.us/jobs/
Human Resources / Job Listings
https://www.mylibrary.us/jobs/