The Lyons Community Library seeks a creative and collaboratively natured individual to serve as a part-time Technology Coordinator. Do you have a strong familiarity with Windows, Microsoft Office, Google Workspace? Are you handy when it comes to basic troubleshooting of computers, printers, and audiovisual technology? The position also entails helping patrons with technology issues and teaching basic computer classes. As the Lyons Community Library is warm and small, duties will include provision of legendary customer service to all ages at all service points. Position could include evening and occasional Saturday hours.
Under the general direction of the Director, you will perform essential duties with the library computers and computer-based functions. This position is responsible for the development, design, installation, maintenance, and coordination of technology for the library, and for strategic planning which anticipates the technology needs of the library patrons and staff. You will also coordinate appropriate in-person and online training to both staff and patrons. Additionally, you will provide support and assistance of a general library nature (circulation functions, readers’ advisory, etc.) at all service points.
Essential Duties and Responsibilities:
Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
- Troubleshoot and perform basic repairs and routine maintenance of all library hardware and software and makes recommendations on upgrades, repairs, replacements, retention, and adoption of new technologies based on equipment life cycles, user needs, and industry trends.
- Maintain and update the library website, staff portal, and staff email service.
- Plan, lead, and evaluate computer, technology, and Internet workshops and programs and provide one-on-one technology assistance for patrons.
- Develop and periodically evaluate staff technology competencies for all levels. Train and instruct staff members on the use of all library technology, prepare pertinent technology usage guides for staff reference.
- Assist Director in planning annual technology expenses and developing the budget.
- Position must comply with laws governing patron privacy and confidentiality under CRS § 24-90-119, the Code of Ethics of the American Library Association, as well as ADA governing public access to space and technology.
Other Duties and Responsibilities:
- Attends related professional development and continuing education opportunities as necessary.
- Provides support for specialized projects, services, or programs and activities related to District goals and services.
Knowledge, Skills, Abilities:
- Ability to work independently and as part of a team.
- Pays close attention to detail.
- Ability to creatively solve problems, negotiate and handle stressful situations in a positive manner.
- Ability to demonstrate a positive attitude, excellent interpersonal skills, cultural sensitivity, and a sense of humor when working with customers, coworkers, and community members.
- Ability to thrive in a working environment that requires constant public contact with people from all backgrounds and age groups.
- A working knowledge of computer systems and networks and strong skills in adapting computer programs to library needs.
- Basic Spanish-language proficiency
Additional Info & Requirements
Education and Experience:
- An equivalent combination of education, training, and relevant job experience may be substituted.
- 2 years customer service experience; library experience preferred.
- Associate’s degree with emphasis in technology/computer related fields.
Certificates and Licenses:
- CompTIA A+ and/or CompTIA Network+
Physical and Environmental Conditions:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
While performing the duties of this job, the employee may be exposed and/or required to:
- Regularly operate a variety of standard office equipment including a computer, telephone, e-reader, bar code scanner, copier, and fax machine.
- Concentrate on and complete tasks in the presence of distractions.
- Ability to push loaded book truck.
- Bend, stoop, kneel, crouch, crawl, climb, or balance.
- Regularly reach, lift, and move arms above shoulder level.
- Regularly sit, stand, walk, use hands to handle or feel, lift and/or move up to 25 pounds, talk, and hear.
- Work primarily in a library environment and rarely community settings.
Post-offer background check required.
Our independent library district, located halfway between Boulder and Rocky Mountain National Park, is a hip little hotbed of music, art, award-winning parks, excellent schools, festivals, and outdoor recreation. We are a small district with a big heart and our patrons are eclectic, involved, and passionate about community. The staff is a tight-knit and enthusiastic team of creative and dedicated professionals. We opened the doors on a brand-new 6,500 square foot facility in August 2019. Thanks to pandemic-related closures our building still feels new and exciting. Come, help us make it feel like home!
Position is open until filled, but first consideration will be given to applications received by 4:00 pm on Tuesday, June 14, 2022. Please send a resume and letter of interest to: firstname.lastname@example.org with "Technology Coordinator” as the subject line.