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Information Services Librarian (FT 35 hr/wk)

Providence Public Library

Providence, RI

Application Deadline

Open Until Filled


$22.00 to $25.00 per Hour   Calculate


Providence, RI





Minimum Education

Not Specified

Library Experience


Supervisory Experience

Not Specified

Type of Library


Job Description

This position reports to the Head of Information Services and is responsible for providing responsive and effective circulation and research support across all aspects of Information Services operations.  A key role on the library’s information services team, this position is accountable for activities related to both Circulation and Reference operations within Information Services, including borrower services, interlibrary loan, collection development, reference, instruction and outreach.  The incumbent is expected to deliver point-of-need assistance to library customers and visitors, including first tier technology support and troubleshooting in the library’s new public service spaces. 

  • Effectively assist with all Information Services operations, circulation and patron database, delivery, stacks maintenance and inventory control, information commons and study space management, technology loans, printer management and other services.
  • Provide Adult reference and reader’s advisory services to library customers
  • Create and present library programs in partnership with the Education department
  • Provide effective face-to-face, phone, chat, text and email circulation and reference services using appropriate information resources.
  • Assist library customers with accessing and using statewide online and digital resources
  • Contribute to the library’s circulating collections through the selection, analysis, upkeep, and weeding of material in targeted areas.
  • Work collaboratively with Information Services team members to assess department policies and procedures and assist with department documentation
  • Resolve library customer problems with patience and diplomacy and ethically handle sensitive library customer and department information.
  • Participate in library marketing, including book display merchandising, blog posts, digital signage, website and social media contributions.
  • Participate in Library’s data collection and analysis efforts.
  • Contribute to special projects, library-wide initiatives, and sponsor changes and improvements.
  • Willing to work evenings and weekends as required.
  • Excellent verbal and written skills.
  • Strong attention to details and strong organizational skills.
  • Comfortable working with various technology (i.e. Microsoft programs, Google Docs/Drive).
  • Perform quality work within deadlines with or without direct supervision.
  • Interact professionally with other employees, patrons, and suppliers.
  • Work effectively as a team contributor on all assignments.
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Education & Experience Required:

  • ALA accredited MLIS degree REQUIRED.
  • Knowledge of automated library systems, reference & access services operations, databases, copyright law, and web development strongly preferred.
  • Excellent oral, written, and interpersonal communication skills are essential.
  • Experience presenting workshops is essential.
  • Interest in library trends and emerging technologies, intermediate word processing and spreadsheet abilities, and comfort with technology and social media are imperative.
  • Outstanding work ethic, strong commitment to customer-centered services and flexibility is critical.
  • Candidates must possess the ability to work both independently and in a fast-paced team environment with diverse patrons and coworkers.

Additional Requirements:

  • Driving/Travel requirements – 0-10%
  • Position Location – Providence, RI
  • Physical requirements – ability to occasionally lift/move up to 25 lbs.

This position is:

Exempt and is part of the Union.

Hours:  35 hours per week, nights and alternating Saturday's

Salary Range: $22 - $25

Submit Cover Letter and Resume to:

E-mail:  HR@provlib.org


The Providence Public Library

Attn:  HR

150 Empire Street

Providence, RI 02903

Fax:  401-455-8002

Equal Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Providence Public Library are based on merit, qualifications, and abilities.  PPL is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. PPL will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

The Community

Providence Public Library (PPL) is a 145+-year-old nonprofit corporation providing free public library services through its rich and historic physical and digital collections, extensive information resources, thought-provoking exhibitions, impactful educational programs, and expert staff.

PPL is continually transforming and focused on providing equally transformative experiences for all Rhode Islanders. The Library is actively expanding our reach through critical statewide collaborations and serving as an open and supportive teaching and learning place where communities can connect, experience, create and achieve, whether in our physical or virtual realms.

To achieve our mission, the Library is strategically focused on serving Rhode Island families and early care providers, teens, downcity residents, learners seeking workforce development, and those pursuing creative and scholarly endeavors.


Human Resources / Job Listings

HR Info

Email cover letter and resume to:  HR@provlib.org

The Providence Public Library


150 Empire Street

Providence, RI 02903

Or fax to 401-455-8002

Posted Jun 15, 2022