Job Description
Eugene Public Library is seeking service-oriented candidates for our Patron Services & Operations Manager.
The Patron Services & Operations Manager oversees the Circulation, Computer Services, and Technical Services work groups and is responsible for maintaining a consistently high level of internal and external customer service, focusing on the efficient and effective workflow of material and people in the organization. The successful candidate will be a fierce equity, diversity, and inclusion champion who is forward-thinking, creative, adaptable, and who is committed to developing innovative services that foster library and community collaboration and connection. Strong communication skills and the ability to manage multiple projects and deadlines is essential in our busy and fast-paced system. We are big enough to be well-funded, but small enough to be an incubator for exploration and innovation. We are committed to providing the best possible traditional and cutting-edge library services and we want someone who shares that commitment.
The Eugene Public Library is part of the City of Eugene's Library, Recreation & Cultural Services Department.
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Patron Services & Operations Manager
Accepting Online Applications Only
Additional Info & Requirements
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The Community
As the second-largest city in Oregon, Eugene has an excellent mix of recreation, education, scenic beauty and passion for arts and culture. Located in the heart of wine country and within an hour drive from the Pacific Ocean and Cascade Mountains, Eugene is the county seat for Lane County. The city boasts a plethora of city parks, 100’s of miles of bicycle trails, and numerous lakes, rivers and streams nearby. Eugene is well-known as the home of the University of Oregon. With 20,000 students and over 6,000 employees, the University plays a major role in the community. The employment base is becoming increasingly dominated by the creative class and knowledge-based industries in addition to services, trade, and government. Eugene is a gigabit city and Eugene’s arts, culture, and entertainment are significant drivers in the local economy. Nonprofit arts and culture are a $62 million industry in the City of Eugene – one that supports more than 2,400 full-time equivalent jobs. Eugene is a friendly, progressive community with residents who are active and adamant about maintaining a high quality of life. The University brings a cosmopolitan feel to the community, and the collegiate teams have contributed excitement and pride on a national basis. Many residents are health and fitness-oriented, and Eugene will host the IAAF World Track and Field Championships in 2022. Living in the City of Eugene offers all of this, along with the advantages of higher education, a strong public school system and a short commute to work.