Wage: $2,308.00 - $2,769.60 Biweekly
Job Type: Full time (40 hours)
Closing Date: 7/17/2022 or until filled
Purpose: The Donor Development and Stewardship Specialist is responsible for enhancing and growing revenue from current and prospective donors at Douglas County Libraries (DCL) and Douglas County Libraries Foundation (DCLF) in order to preserve the benefits and opportunities of the library for the long term future. This service-oriented position uses fundraising strategies, interpersonal communication, and professional etiquette to ensure new, prospective, targeted, and existing donors feel appreciation, engagement, and connection with DCL and DCLF. This role works as an effective member of the Community Engagement team and on cross-departmental teams in collaboration with other professional staff.
Essential Duties and Responsibilities:
50% Donor Cultivation and Care:
- Designs, documents, and implements a systematic, integrated donor relations program.
- Creates, executes and supports a comprehensive donor acknowledgement and recognition plan.
- Designs and advises about complex and carefully orchestrated donor cultivation events and programs for major givers.
- Establishes and manages information tracking processes regarding gift acknowledgement, donor recognition, and on-going donor communication.
- Manages relationships with past and current donors to enhance their relationship with DCL.
- Researches and targets donors and community members to build future giving opportunities.
- Establishes and maintains strong interpersonal relationships with people outside the organization.
- Researches donor companies’ corporate social responsibility or workplace outreach objectives to enhance DCL/DCLF giving opportunities.
- Strategizes with Manager, Senior Leadership Team, and Board Members to identify opportunities for donor solicitation and year-round engagement strategies that attract new supporters and retain current benefactors.
- Learns new software packages quickly and with a high degree of accuracy.
- Demonstrates a strong understanding of philanthropy as it relates to not-for-profit organizations and a wide, deep knowledge of fundamental disciplines of resource development.
- Coordinates and plans annual fundraising events and other donor events.
- Supports large-scale fundraising initiatives and donor cultivation goals by building effective relationships with benefactors, staff, and volunteers.
- Designs and Implements major-giving and planned giving strategies as long-term fundraising opportunities to engage current and potential contributors.
- Illustrates necessity of fundraising and philanthropy opportunities to prospective local donors.
- Identifies and secures sponsorships for DCLF events.
- Develops, defines and understands multiple tiers of services available for clients and events.
- Records and monitors financial benchmarks, donor and prospective donor identification systems, prospective giver research and evaluation. Performs data management of donor files. Documents processes and recommends improvements.
- Communicates using excellent oral, written, digital, and presentation skills that are effective with a diverse range of audiences including board members, volunteers, internal staff, donors, executives, potential funding partners and all constituencies.
- Maintains donor communication collateral, marketing materials, and an inventory of general DCLF supplies.
- Provides DCLF general administrative support through database entry, answering phone inquiries, updating on-line web content, grant-writing, and updating marketing collateral.
- Communicates with donors, including acknowledgments for financial and in-kind contributions.
- Advises on budget creation and submits expenditures.
- Delivers excellent, responsive customer service to community customers via telephone, recording accurate information. Acts and responds in a consistent, timely manner every time.
- Stays current on DCL emails, meetings, trainings, processes, procedures and technologies required to perform work duties.
- Extends professional courtesy to other team members and understands the big picture and the essential nature of every role at DCL.
- Stimulates collaborative, seamless relationships with co-workers, thereby contributing to a cohesive organization that supports a positive culture and achieves strategic plan.
Other Duties: Supports community engagement events and other duties as assigned.
One DCL Commitment: It is an expectation of each employee that you will exemplify Douglas County Libraries Brand, Culture and Values of welcoming to all, continual growth and authentic relationships.
- Bachelor’s degree
- Three years previous philanthropic donor relations or sales experience
- Expert use of CRM database
- Fluency in MS Office, and other industry related software.
- Must have a reliable method of transportation between all DCL locations and to a variety of Douglas County locations.
A combination of experience and education will be considered.
Physical Requirements: Ability to drive between various branches. Must have the physical ability, stamina, mobility and manual dexterity to support a 7-day a week operation. Work at computer stations for extended periods. Access and transport materials up to 50 pounds. Participate in meetings and events at various locations and at varied times throughout the day. Ability to read as small as 8pt font.
Benefits & Additional Compensation Info
Douglas County Libraries (DCL) is a Colorado PERA Member Employer, so you will be enrolled in Colorado PERA. For details on member benefits go to www.copera.org.
Elective DCL benefits include:
- Health Care Plans: medical, dental & vision
- Voluntary Plans: Accident, Critical Illness, Short Term, and Long Term Insurance
- Life and Accidental Death & Dismemberment coverage
- 401k & 457 plans (through CO PERA)
- Legal-ID Shield
Additional DCL benefits include:
- Holiday Pay
- Paid Time Off
- Extended Illness time off
- Leaves of Absence for Qualifying Events
*Benefits are subject to change