Job Description
Library Reference Assistant
Reports To: Director of Library Services
Job Summary
Are you passionate about making an impact and empowering others with life changing opportunities? Is it your time to help be the difference? If so, Hawkeye Community College has a great opportunity for you!
The Hawkeye Community College Library is looking for a part-time evening Library Reference Assistant to join their team. This position delivers essential academic support to students during the evening and weekend hours by providing library and reference services, as well as completing all tasks associated with library circulation and interlibrary loan. Other duties include, providing library tours to evening courses, creating and updating library research guides; troubleshooting access to the library’s online resources and resetting student passwords. Furthermore, this position is cross-trained and serves as backup for other library staff members as needed.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
- Provides basic reference service to students, faculty, staff & community.
- Manages and completes all tasks associated with interlibrary loan.
- Completes all tasks associated with the circulation of library materials.
- Develops a working knowledge of the integrated library systems and other specialized library software.
- Works independently during the evening and weekend shifts during the academic year; provides supervision over the library facility.
- Creates and updates online research guides.
- Troubleshoots library equipment, software and access problems.
- Resets student passwords.
- Performs other duties as assigned.
Position Specific Responsibilities
Important responsibilities and duties may include, but are not limited to, the following:
- Instructs users in the efficient use of print and online library resources.
- Provides instruction or library tours as needed.
- Assists in keeping the library facility in an orderly and tidy manner.
- Maintains, revises and follows the procedures and practices in the library’s procedural manuals.
- Shelves materials and performs shelf-reading and other stack maintenance tasks, which may include light cleaning and/or the shifting of materials.
- Creates promotional materials in print and digital formats; assists with posts on the Library’s social media accounts and writes submissions for the campus newsletter.
- Contributes to the team effort by accomplishing related tasks as needed.
- Serves as back up for other library support staff members, completing tasks associated with the processing of library materials for check out, completing copy cataloging tasks, and other tasks as assigned.
- Scans archival documents as needed.
- Trains and supervises work study assistants as needed.
Minimum Qualifications
- Associates Degree or two years of college.
- Demonstrated working knowledge of basic library resources.
- Demonstrated high proficiency using all Microsoft Office and/or Google programs.
- Demonstrated ability to work independently and to respect confidentiality.
- Demonstrated ability to respond quickly to deadlines and to perform and prioritize a multitude of tasks in an environment with frequent interruptions.
- Demonstrated ability to understand and follow complex oral and written directions.
- Demonstrated ability to provide excellent customer service.
- Demonstrated ability to work with staff, students, faculty, business and government officials, and the general public while projecting a positive professional image.
- Demonstrated ability to work effectively in a collaborative team atmosphere.
- Demonstrated ability to respond to emergency situations and exercise sound judgment.
- Demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Preferred Qualifications
- Bachelor’s degree.
- Library work experience
Working Conditions
Anticipated work schedule is onsite at the Hawkeye Community College main campus.
Fall and Spring terms: Monday – Thursday 2:00pm – 8:00pm & Sunday 12:00pm – 4:00pm unless the college is closed.
Summer term: Varies based on need, however a typical shift is 11:30am to 4:30pm.
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During the course of the day, interact with students, faculty, staff and the public in person, by telephone and computers.
Employment Status
Regular, part-time evening position averaging 28 hours per week during the fall and spring semesters and 25 hours per week during the summer term.
This position offers a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution) which is available upon hire. Employees working an average of 20 hours or more per week for one-year, may be eligible for additional benefits including but not limited to: Single dental and vision insurance, Flex plus (IRS 125) plan and paid time off.
Application Procedure
- Complete online application at www.hawkeyecollege.edu/employment
- Submit/Upload a resume.
- Submit/Upload 3 references with a minimum of 1 being a current/past supervisor.
- Submit/Upload a cover letter addressing the following:
- Describe the specific skills and experience that prepares you to perform the job responsibilities of this position.
- Detail the specific software you have a working knowledge of, be specific about the types of documents you have produced using these applications (e.g.: MS Word, Excel, Publisher, etc. Google Docs, Sheets, Slides, etc.).
- Employment is contingent on successful completion of a criminal background check.
Submit online application and all required materials by Sunday, July 24, 2022
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity. The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu, or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov.
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.