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Patron Services Associate (32-hour)

Broomfield Library


Application Deadline

Apply By Aug 10th, 2022


$20.60 to $27.87 per Hour   Calculate


Broomfield, CO




Not Required

Minimum Education

Bachelor's Degree

Library Experience


Supervisory Experience

Not Required

Type of Library


This job is more than 3 weeks old or the application deadline has passed.

Job Description

The Broomfield Library is hiring a Part Time Patron Service Associate to primarily work the Library's Information Desk. This position is scheduled 32 hours per week with some evenings and weekends required. 

The incumbent performs technical and complex sub-professional library work in Public Services and may help support the Children’s, Circulation and/or CTS areas. The incumbent’s primary responsibilities include performing a variety of tasks of routine difficulty related to the City and County’s Library, Arts & History function and providing information and assistance to City and County staff and the public

Essential Required Tasks/Examples of Duties

General Duties:

Greets and welcomes the public.  Provides customer assistance in person or on the phone.  Interviews patrons and determines information needs;  assists patrons in the use of library catalog, databases and resource materials; answers reference questions using print and electronic resources; recommends book and other library materials; takes interlibrary loan requests, meeting room inquiries, and keeps statistics. Responds to and resolves routine customer needs that may include location of materials; information regarding library services or programs; interpretation of library policy; instruction in the use of the library catalog, Internet computers & accompanying software and other equipment such as copy machines and scanners. Sets-up equipment including sound system, multimedia projector, laptop configuration, TV/DVD for meetings or events.  Refers patrons to other staff as appropriate. Maintains confidentiality of all patron data and information.

Assists librarians in collection development and maintenance as needed including weeding, shifting and shelving materials. Assists in maintaining the library areas to include straightening, picking up materials, organizing, re-shelving, or shelf reading.  

Public Services (Performs the following additional duties, if applicable):

Assists patrons with technical questions concerning study room reservations, the use of Internet computers and accompanying software, databases and electronic resources, reading devices including ebook readers and other mobile devices. Creates displays, reading lists and promotional materials utilizing Google Drive. Answers basic reference questions using print and electronic resources. Offers reader's advisory to adult and teen patrons. Set-up equipment including sound system, multimedia projector, laptop configuration, for meetings or events. Assists with various Public Services programs and projects as assigned.

Please click here to view the full job description.

Minimum Qualifications

Training - Bachelor’s degree from an accredited college or university.  

Experience- One year experience in library work or a closely related field requiring extensive public contact in person and on the phone.  Position in Public Services includes a preference for experience working with adults and teens including any library programming.


Any equivalent combination of training and experience that provides evidence that the applicant possesses the Necessary Applicant Traits.

NECESSARY SPECIAL REQUIREMENTS: - Bilingual skills in Spanish and English desirable. New hires must, as a condition of employment pass the following pre-offer and post-offer/hire processes: oral board, reference checks, background checks including local police check and sex-offender registry.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The noise level in the environment is usually quiet.  Work may be scheduled Monday through Sunday, including day, evening, weekend and holiday hours. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is frequently required to talk, hear, stand, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.  The employee is occasionally required to walk, sit, stoop, kneel, crouch and crawl.  Physical demands are described as light (exert up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects).  Data entry and other tasks may require sitting at a computer for several hours.  Specific vision abilities required by this job include close vision, ability to adjust focus, and peripheral vision.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


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Posted Aug 1, 2022