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Libraries Services Specialists

University of Colorado Boulder Libraries

Norlin Library

Application Deadline

Apply By Nov 13th, 2022


$38,000.00 per Year   Calculate


Boulder, CO


Not Specified


Not Required

Minimum Education

Not Specified

Library Experience


Supervisory Experience


Type of Library


This job is more than 3 weeks old or the application deadline has passed.

Job Description

Requisition Number: 43992

Location: Boulder, Colorado

Employment Type: Classified Staff

Schedule: Full-Time

Posting Close Date: 13-Nov-2022

Date Posted: 28-Oct-2022

Apply Here: https://jobs.colorado.edu/jobs/JobDetail/?jobId=43992

Job Summary

CU Boulder Libraries encourages applications for Library Services Specialists! These positions provide user centered customer service and assistance at all in-person service points in the Libraries as well as virtual services. The Specialists work closely with other services partners to ensure consistent service and collaborates to improve practices as needed. These positions supervise the services points during operational hours and oversee student employees during that time.

The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are


We are a knowledge catalyst. We fuel inquiry, discovery, collaboration, creation, and the dissemination of knowledge. We welcome everyone, wherever they are on their educational journey.


An information-empowered world.


Empower | Connect | Learn | Inspire

Our values define our interactions within the Libraries and radiate outwardly. This means that we develop a culture that compassionately and authentically embodies our values in all aspects of our work.

Diversity Statement

We affirm diversity and inclusive excellence to be vitally integral to the Libraries’ mission and vision. We strive to model this in recruitment and retention, building collections, and offering services and spaces to develop a receptive social, intellectual, and physical environment for all. Learn more about our dedication to diversity and inclusivity.

What Your Key Responsibilities Will Be

Provides user-centered customer service

  • Staffs service points in the library.
  • Staffs Libraries-wide virtual services including chat and email.
  • General patron services - circulation, printing, scanning, research assistance, materials access, (using stacks, microform machines, etc.), and appropriate referrals.
  • Patron account assistance - fines, replacements, discrepancies, etc.
  • Able to assist with other library services and routine patron account needs (study rooms, reserves, etc.).

Collaborates with other Section and Team Members and other services partners

  • Monitors and evaluate current services, procedures, practices, and documentation for improvements.
  • Makes suggestions and recommendations when vital.
  • Works collaboratively with Libraries Security by providing support for security for library facilities.
  • Stays up to date with any changes.

Supervises service points and oversees student employees during operational hours

  • Works on-site during operational hours.
  • Works closely with other service point supervisors to ensure successful scheduling and collaboration.
  • Organizes and maintains in-person desk.
  • Provides supervision of student personnel operational hours at the Libraries.
  • Trains student personnel in circulation procedures and policies as needed.
  • Works closely with circulation student supervisors to provide feedback on students and training needs.
  • Works closely with Libraries Security as main services contact on weekends and evenings.

What You Should Know

There are 4 fully in-person positions. These positions can operate on various schedules, listed below.

  • Norlin Library Evening/Weekend shifts are typically 3 - 11 pm Monday, Tuesday, Wednesday; 10 am - 6 pm Saturday and Sunday.
  • Norlin Library Day-time shifts are typically 8 am - 4 pm, Monday - Friday
  • Norlin based floating shifts are typically 10 am - 6 pm Monday - Friday
  • Music Library Evening/Weekend shifts are typically 12 - 8 pm Sunday - Thursday
  • During intersessions, summer and breaks, hours scheduled shift based on building operational hours.

All University of Colorado Boulder employees are required to comply with the campus COVID-19 vaccine requirement. New employees must provide proof of vaccination or receive a medical or religious exemption within 30 days of employment.What We Can Offer

What We Can Offer

The annual salary for this position is $38,000.

Shift differential is available, as follows:

  • Weekend shift-differential is 20%.
  • Second shift differential of 7.5% (Shall be paid for all hours worked when half or more of the scheduled work hours fall between 4 p.m. and 11 p.m. Monday through Thursday).


The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be collaborative. Be groundbreaking. Be Boulder.

What We Require

  • One year of experience in an occupational field related to the work assigned to the position.
    • Appropriate education will substitute for the required experience on a year-for-year basis.
  • Must be a Colorado resident.

What You Will Need

  • Ability to cultivate an environment of diversity, equity, inclusion, and respect.

What We Would Like You To Have

  • Experience working with an integrated library system.
  • Supervisory experience.

Special Instructions

To apply, please submit the following materials:

  1. A current resume that includes date ranges and whether the position was full-time or part-time.
  2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
  3. DD-214 for veteran applicants.
    • Qualified veterans are eligible for veteran’s preference points within the State classified system. If you are a veteran and would like to have your DD214 evaluated to determine your eligibility for preference points, please attach a copy of your DD214 to this posting. If you do not wish to upload a DD214, please email a copy to recruiting@colorado.edu or send via fax at 303-492-4693 and reference the job to which you are applying.
  4. If using the educational substitution for experience: proof of degree or transcripts.

We may request references at a later time.

Please apply by November 13, 2022 for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

Select here for additional information regarding Classified Staff positions: www.cu.edu/cu-careers/special-instructions-classified-staff-applicants

Posting Contact Information


Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email:Recruiting@colorado.edu


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Posted Nov 1, 2022