Job Description
The Rio Rancho Public Library is expanding with 9 new hires! We are opening a Third new branch in early 2023 and are eager to add the best library staff in the state to our team.
The Rio Rancho Public Library is hiring a Branch Supervisor for our new HUB @ Enchanted Hills Branch! The HUB Supervisor will oversee a brand-new library serving the northern portions of the Rio Rancho community. The HUB is a joint facility with the Parks and Rec Department and will include pickle ball courts as well as the public library.
Position Summary
The Library Supervisor oversees and coordinates the delivery of library services for the Rio Rancho Community. The Supervisor leads a team of library employees assigned to their defined service area; provides excellent customer service; directs employee work and coordinates with other library teams to deliver services, programs and outreach initiatives; coordinates with other managers and supervisors to ensure adequate staffing at all library locations; and serves on standing and ad hoc committees.
The Library Supervisor participates in library evening and/or weekend rotations.
Education, Training and Experience – minimum required to proficiently perform the job
Education / higher education: Master's Degree
For required college degrees, applicable field(s) of study: Library Science (MLS)
Minimum number of years of directly related experience: Three (3) years related experience in library services, including one (1) year of supervising staff.
Education and/or experience preferences: Library Science, Child Development, Customer Services, Management and Supervision, Events Planning, Facilities Management.
Certifications, Licenses and Registrations
Driver’s License requirement: Frequent Driver -- Regular Driver's License Required Endorsements: None
Note -- For any driver, driving record must always meet City driving and insurability standards.
Required certifications, licenses or registrations: None
Time given after hire/promotion to obtain certification or licenses: None
Preferred certifications, licenses or registrations: None
Knowledge, Skills and Abilities required to proficiently perform the job
Knowledge: Library management principles, collections and systems, and online reference applications. Planning events and programs. Staff supervision, training and mentoring.
Skills: Must be able to type rapidly and accurately enough to successfully produce documents/spreadsheets, communicate via e-mail, or perform data entry as necessary to accomplish the essential functions of the position. Use of technology, equipment and software typically used in the office environment. Excellent written and verbal communication skills required.
Abilities: Ability to build and maintain interpersonal relationships across organizations. Operate a personal computer to access Internet and on-line database resources and use word processing and spreadsheet applications. Write technical reports, library planning documents, business correspondence, and procedures manuals. Effectively present information and respond to questions from colleagues. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form Interaction with Groups/Agencies/Entities: Internal: Works with individuals and teams across the library to schedule personnel and to plan and deliver library services. Maintains harmonious, courteous, and understanding relationships, while fostering a collaborative teamwork environment. External: Build and maintain partnerships with audience-specific community organizations and individual community stakeholders. Presents a courteous and friendly image for the City with the general public.
Authorities and Accountabilities
Level of independent decision making: Moderate--incumbent is expected to analyze situations that are not covered by established procedures or instructions and suggest to supervisor a recommended course of action
Budgetary/Financial/Asset accountability: Low -- Position is accountable to a Department Director or Division Manager and cannot make major decisions or obligate the City
Span of control: Responsibility for the assigned Division
For positions that supervise:Approximate number of employees directly supervised: 3-5; Approximate number of employees indirectly supervised through subordinate managers/supervisors (excludes direct reports): 0
Essential Functions
The following functions are typical for this position. The omission of specific functions does not exclude them if the work is similar, related or a logical assignment for this position. Other duties may be required and assigned.
• Determines work procedures, prepares work schedules, and expedites workflow for a library service or function.
• Issues written and oral instructions to subordinates on work product, priorities, timelines, and task specifications.
• Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
• Studies, recommends, and implements policies and procedures to improve department and employee productivity.
• Maintains harmony among subordinates and resolves conflicts and grievances.
• Works with subordinates to address errors, omissions, and complaints in order to maintain effective customer service.
• Assists subordinates in performing their duties and provides training and education as required.
• Supervises assigned library staff, carries out staff evaluations, and recommends hiring, termination or disciplinary actions.
• Participates in the creation and regular revisions of library planning documents, including Master Plan, Collection Development Plan, and Library Technology plan. Is responsible to ensuring implementation of these plans at department or branch level.
• Participates in the creation of the Department budget, setting annual divisional goals and objectives, and identifying expenditures needed to carry them out.
• Oversees planning and development of special events for the Department to include logistics, programming, and volunteer recruitment and scheduling.
• Assists the general public in accessing and using library resources both in-house and on-line.
• Oversees collection development and collection care tasks in assigned areas.
• Schedules staff to assure coverage as directed by the Library Director. Oversees staff who may be working nights and weekends. Presence may be required in the facility nights and weekends.
• Responsible for technology needs of the facility, including liaison with Information Technology staff, software vendors, etc.
• Responsible for facility maintenance and management, including facility security (will be primary point of contact for security alarms or other security concerns).
• May be scheduled/required to work nights and weekends.
• Lead on implementation and coordination of system-wide training of all staff and volunteers on topics including, but not limited to: circulation, selection, specialty services, programs, customer service, etc.
• Keeps abreast with professional developments and current events; reads journals, reviews books, bibliographies and other media. Participates in applicable educational opportunities.
The Community
Rio Rancho is the 3rd largest city in New Mexico, the fastest growing community in the state, and one of the fastest growing in the southwest. Rio Rancho has been recognized as one of “America’s 50 Best Cities to Live” citing exceptional public schools and well below national average crime rates (24/7 Wall Street). Rio Rancho sits at an elevation of approximately 5,290 feet and enjoys a picturesque view of the Sandia Mountains.
Website
https://rrnm.gov/4217/Library-Information-Services
Human Resources / Job Listings
http://ciriorancho.hrmdirect.com/employment/job-openings.php
HR Info
505-891-5011