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Job Description

Job Summary

Library on Wheels is committed to the Sno-Isle Libraries vision that everyone in our communities is connected to the library. The Library on Wheels adult librarian plays a vital role in connecting community members who may face barriers to accessing the library. Important areas of focus will be developing community partnerships, coordinating with partners to add new locations and individuals to service, maintaining a unique and regularly changing collection, and helping inform and guide how our services develop. The position also participates in direct customer service routes. 

The position will focus on adult services and serve as a system-wide support for services to older adults. They are knowledgeable about the specific barriers that many of our customers face, and ensure we keep those needs in mind as we evolve services. They have a passion for outreach and a strong ability and interest in engaging with people from diverse backgrounds. This position contributes to the Library District’s effective operation, providing library services, spaces, and resources that are representative of diverse cultures and perspectives, intentionally inclusive, and accessible to everyone.

Benefits

As a valued member of Sno-Isle Libraries, the person selected for this position is eligible for sick leave, vacation leave, paid holidays, comprehensive benefits that include medical, dental and vision coverage, retirement savings, life insurance, and flexible healthcare and day care spending accounts. For more information about these benefits, visit our Employment FAQs webpage.

We Value Lived Experience

Sno-Isle Libraries is committed to embedding equity into our organization. As we engage in equity work, it's important to have a good foundation to frame the work and then provide training opportunities to build skills and knowledge.

We value and embrace the unique experiences our staff members bring to the organization and recognize how their experiences improve the service we provide.

Essential Functions

Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

1. Provide professional research assistance to customers, either in-person, over the phone, or electronically.
2. Drive large outreach vehicles such as Bookmobile and delivery vans to various outreach sites.
3. Develop and presents various library programs.
4. Assist with collection maintenance duties for materials and resources in various formats.
5. Act as lead to Library on Wheels staff providing childcare or service to seniors.
6. Create and curate online content to meet community needs and interests.
7. Assist in development and evaluation of library services in line with the strategic focus.

Additional Duties and Responsibilities

1. May be in charge of the building in the absence of other supervisory staff.
2. Serves on various library committees as assigned.
3. Coordinates library volunteers as needed.
4. Prepares correspondences and reports.
5. Trains new staff as needed.
6. Participates in ongoing professional development.
7. Assists with special projects as required.
8. Performs other duties as assigned.

Supervision

The position reports to the Manager of Library on Wheels. Supervision of the work of others is not a normal part of the work of these positions, but incumbents may from time to time assist in the training of other staff in library-related work.

Knowledge, Skills, and Abilities

1. Knowledge of library resources, programs, and services in a public library.
2. Knowledge of the principles of intellectual freedom in public libraries.
3. Strong customer service skills.
4. Strong written and communication skills.
5. Strong organization and attention to detail.
6. Ability to uphold the principles of equity, diversity, and inclusion in the workplace and the community.
7. Ability to work independently and to set priorities.
8. Ability to communicate effectively with diverse audiences.
9. Ability to work cooperatively and maintain effective interpersonal skills with the public and co-workers.
10. Ability to handle and resolve disruptive behavior effectively.
11. Ability to operate relevant computer systems including hardware and software, such as Microsoft Office, electronic databases and electronic content platforms, e-mail, chat, social media platforms, and internet navigation in addition to other office equipment and security systems.
12. Ability to operate delivery vans and the bookmobile.

Education and Experience

Knowledge, skills, and abilities for this position can be acquired by a combination of experience and education including:

1. Master's degree in library science from an American Librarian Association (ALA) accredited university required, or completion of the degree within six months of hire.
2. Provide a Washington State Librarian certificate within 60 days of hire or degree completion.

Physical and Environmental Conditions

The physical demands described here are representative of those that must be met by a staff member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the incumbent is required to operate computers for extended periods of time. Incumbents will regularly move objects or materials weighing up to 35 pounds and maybe required to move carts of books and other materials.

While performing the duties of this job, there is regular communication with staff members and customers. Incumbents meet with a wide variety of people in the public and provide direct assistance to them in such areas as selection of materials. These contacts and situations are deemed to be generally safe and free of undue stress, but require incumbents to be cordial, helpful, and skilled in interpersonal relations with others both in the public and within the Library District.

The incumbent is required to have hearing acuity sufficient for safe vehicle operation and to hear customers unable to produce normally audible speech and in conditions with background noise. Operate a motor vehicle and be licensed to do so, including legal vision requirements for licensing. Incumbents regularly travel in outreach vehicles to various sites in all kinds of weather and traffic conditions. To accomplish this travel, the incumbent must be able to drive and hold a valid Washington State driver's license. These conditions are not deemed to be inherently dangerous but may be disagreeable on occasion.

The following supplemental questions will be asked during the application process:

1. Describe your experience providing direct customer service including in-person, online, or by telephone. Provide an example of a time you provided excellent customer service.
2. Describe your experience providing community outreach, making connections, and developing relationships in a library or related setting.
3. Describe your experience in advocating for diversity, equity, and inclusion at work.
4. Describe your experience in helping someone with technology in a library or work setting.
5. Describe a time when one of your ideas for an innovative program or service was implemented at your library or other workplace.

Sno-Isle Libraries is an Equal Opportunity Employer. The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. This and all Sno-Isle Libraries' positions are subject to transfer.

Benefits & Additional Compensation Info

As a valued member of Sno-Isle Libraries, the person selected for this position is eligible for sick leave, vacation leave, paid holidays, comprehensive benefits that include medical, dental and vision coverage, retirement savings, life insurance, and flexible healthcare and day care spending accounts. For more information about these benefits, visit our Employment FAQs webpage.

Additional Info & Requirements

We are committed to building a workforce that reflects the diversity of our communities, and value the variety of ideas, worldviews, and personal experience that our staff bring to their work. Equity, Diversity, and Inclusion are foundational values of our work here at Sno-Isle Libraries. Learn more about how we serve and celebrate inclusive needs and perspectives on our equity page.

The Community

Sno-Isle Libraries is a large, two-county library district in the beautiful north Puget Sound region of Washington State. District boundaries stretch from rugged timberlands to suburban centers, from rolling farmlands to the ocean vistas. Set in the fastest-growing corner of the state, Sno-Isle Libraries serves more than 800,000 residents through 23 community libraries, online services, Library on Wheels, and our website at www.sno-isle.org.

Website
https://www.sno-isle.org/

Human Resources / Job Listings
https://www.sno-isle.org/employment/