Job Description
The Library Assistant provides excellent customer service to diverse and geographically dispersed users which include University faculty, staff, students and community members. This position is part of the Access Services team, which is responsible for enabling physical access to university library collections and library spaces. This department is responsible for services relating to circulation, reserves, stacks management, interlibrary/intercampus loan, and space management. This position is cross-trained on functional areas within the department. The position requires a sophisticated competence in various computer systems, including Innovative Interfaces (Sierra), Ares, ILLiad, OCLC, Swift, and Prospector. Maintains the order of the building and is responsible for the opening or closure of the library. Mediates stressful situations related to patron concerns. Provides customer service to colleagues within the department and across other library departments. Contributes to a collaborative team environment. This position is 0.75 FTE and will be responsible for closing the building Monday-Thursday.
Benefits & Additional Compensation Info
Take a moment to consider our Total Rewards package:
- A generous tuition benefit for employees, spouses, and dependents
- Paid Mission leave to give employees time to volunteer in the community
- Options for flexible work
- Additional time off each year when the University closes for Winter Break
- Medical, dental, and vision insurance
https://www.regis.edu/_documents/about/offices-and-services/human-resources/regis-university-employee-benefits-guide.pdf
Additional Info & Requirements
2 years experience with a circulation and interlibrary loan module of an automated library system preferred.
Demonstrated computer skills and willingness to learn new skills and/or technologies.
Demonstrated ability to work effectively with a diverse clientele.
Ability to maintain poise while effectively managing a multi-task operation.
Evidence of excellent communication skills, both oral and written.
Previous experience working with the public and demonstrated interest in providing excellent service to patrons/customers.
Bachelor’s degree preferred.
High School Diploma or GED required.
The Community
Working at Regis University
As Regis employees, we embrace our Jesuit Catholic values of respect, inclusion and equity, and welcome employees, faculty and students from all faiths and cultures. Together, we perform our duties in alignment with the mission of the University and seek dedicated individuals to contribute to and strengthen that mission and our service to students.
HR Info
Please submit a resume, cover letter and list of references with your application. Current employees, please submit an application by logging into Workday. Click on the Career Worklet and access the internal site.