Poudre River Public Library District
Webster House Administration Center
Job Title: Volunteer Program Coordinator
Reports To: Human Resources Business Partner
Location: Webster House Administration Center
FLSA Status: Non-exempt
Job Classification: Classified, part-time, 20 hours per week
Benefits Eligibility: Classified Benefits Summary
Pay Range: $18.28/hour - $22.85/hour
Revision Date: 02-2023
Summary: Manages the day-to-day tasks for the volunteer programs of the Library District. Assesses needs, determines priorities, oversees the recruitment, training, and support of District volunteers.
Essential Duties and Responsibilities include the following:
- Create a welcoming environment for all patrons and staff that fosters equity, diversity and inclusion by seeking to understand, respect, and value individual differences.
- Posts volunteer opportunities, recruits, interviews, and places applicants for volunteer work, and conducts their orientation.
- Gathers information about each volunteer's skills, availability, and goals; matches volunteers with appropriate opportunities based on this information and stays in touch to ensure placement is a good fit.
- Develops diverse, appealing and useful volunteer opportunities that support the District’s needs.
- Maintains confidentiality of volunteers when running background checks and collecting personal data.
- Supports the District's Equity, Diversity, and Inclusion goals by engaging a diverse volunteer base and staying up to date with EDI training.
- Identifies appropriate supervising staff for volunteers and coordinates training.
- Works regularly with the HR Business Partner and District staff to identify volunteer needs and forecast short and long-term demands.
- Establishes plans, strategies and goals for the volunteers.
- Markets the benefits of joining the volunteer program.
- Develops and maintains strong relationships with groups and individuals throughout the community to foster a positive image of the District and make it an appealing volunteer organization of choice.
- Coordinates with community organizations such as the County, City, local schools, CSU, and United Way regarding volunteer opportunities.
- Assists with Designing and implementing a volunteer recognition program.
- Assists with developing volunteer materials such as applications and surveys.
- Maintains volunteer records, including maintaining and updating Volgistics, as needed.
- Compile volunteer statistics and reports.
- Other duties as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills and Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Knowledge of all aspects of coordinating a volunteer program.
- Communication and marketing skills, both oral and written, and knowledge of service promotion.
- Ability to work with diverse populations and a broad range of personalities and professionals to ensure program success.
- Organizes and prioritizes projects and manages multiple tasks in an effective and timely manner.
- Organizes own work, sets priorities and meets critical deadlines.
- Establishes, maintains and fosters positive and harmonious working relationships.
- Provides excellent customer service to both internal and external customers.
- Ability to think creatively and embrace new opportunities.
- Ability to find creative and resourceful solutions to challenges.
- Knowledge of office computer applications including word processing, spreadsheets, human resource programs (i.e., Volgistics and Verified Volunteers).
- Excellent recordkeeping skills, employing general office and specialized volunteer management software.
High school diploma and two or more years related experience required. College coursework or degree plus some supervisory experience preferred.
Read, analyze and interpret job-related written materials. Write effective and clear reports, business correspondence, procedures, guidelines, volunteer job descriptions and related materials. Present information effectively and respond to questions from volunteers, staff, customers, representatives of other organizations and the general public. Communicate verbally with public, current and potential volunteers, community groups and staff. Train, coach, collaborate, plan and recruit. Possess excellent listening skills and negotiation and mediation skills. Bilingual in English/Spanish or other language is desirable.
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates and Licenses:
Volunteer management certification preferred. Valid driver’s license required.
This position has no direct reports. May occasionally direct the work of volunteers and/or occasionally collaborate with staff and the HR Partner to address performance issues.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
Apply online at https://www.poudrelibraries.org/jobs
Benefits & Additional Compensation Info
Located in northern Colorado, Fort Collins is home to Colorado State University and an outstanding public school system.
Nestled at the base of the Rocky Mountains, Fort Collins offers exciting recreational opportunities, unique cultural offerings, and is a regional center for employment and shopping.
Throughout the year, live music and entertainment, as well as great local dining, can be found throughout the historic downtown area. Fort Collins offers the convenience of a small town with all the amenities of a larger city.
If you are seeking the Colorado lifestyle and a community in which you can reinvent and reinvigorate yourself then Fort Collins is your city.
For more information, please visit the City of Fort Collins website: http://www.fcgov.com/visitor/
Human Resources / Job Listings
No phone calls or emails, please. https://www.poudrelibraries.org/jobs