Job Description
About Our Job
The Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver’s most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces, and equitable policies & procedures.
For more information, go to denverlibrary.org. Find us on Facebook, Twitter, Instagram, YouTube and LinkedIn.
DPL is hiring a Branch Supervisor for the (Smiley Branch). In this position, you will supervise staff and oversee daily operations at the Smiley Branch Library where all are free to explore and connect. The ideal candidate must be committed to providing a welcoming environment for all customers with the ability to foster curiosity by promoting our services throughout the community, especially among youth and our underserved populations. This person must make it a priority to connect with our customers, and build relationships while providing access to our collection and our space in an equitable manner. This person must be able to demonstrate accountability to members of the communities we serve as a good steward of our resources in a way that reflects our values and commitment to support the needs of a diverse community.
About Our Branch
The Smiley Branch Library is a location that is small in size but big in community engagement and customer service. This historic library branch was recently renovated to better serve the growing Northwest Denver community’s needs, yet it maintains its unique charm.
About You
Our ideal candidate has:
- Experience in presenting and providing library services to customers of varying levels of knowledge and experience.
- Knowledge of popular materials and resources for all ages and of current trends in library programming.
- Skills in providing programming, reference, and advisory services to all ages.
- Skill in providing strong, dedicated, inclusive, and compassionate leadership.
- Ability to demonstrate excellent interpersonal and trauma-informed skills, positive attitude, cultural sensitivity, and sense of humor in working with customers of all ages and backgrounds, coworkers, and community.
- Ability to creatively problem-solve, negotiate and handle stressful situations in a positive manner.
- Ability to recruit, train, connect, motivate, and retain an equitably diverse team that is reflective of the community.
- Ability to use extensive workplace and other technology including email, internet, databases, eMedia, social media, and other software, with ability to work in a virtual environment.
- Ability to handle multiple responsibilities, prioritize and set boundaries.
- Ability to demonstrate innovation and flexibility.
- Ability to work extended hours, including some nights and weekends.
- Ability to evaluate staff, set goals and priorities to help staff reach a targeted outcome.
- Ability to support organizational goals to maintain morale, to coach staff, and implement progressive discipline if necessary.
- Ability to steward all branch activities through scheduling and assigning work to ensure branch service needs are met.
- Ability to keep track of the branch budget in alignment with library strategic objectives and values.
- Ability to calmly listen and respond to customers' complaints and emergency situations.
- Ability to interpret and communicate library policies to staff and customers.
- Ability to coordinate and implement emergency preparedness standards to ensure a welcoming environment for customers and staff at the branch location.
- Ability to oversee building and grounds maintenance to ensure a welcoming environment for customers and staff at the branch location.
- A demonstrated commitment to developing and maintaining a welcoming environment for young people, including babies, toddlers, preschoolers, grade schoolers, and teens.
Minimum Requirements:
Education Requirement: Master’s Degree in Library Science (MLIS).
Experience Requirement: Three (3) years of supervisory experience in a retail or public service operational setting, or three (3) years of professional library experience.
Education and Experience Equivalency: No substitution of experience for education is permitted.
Please submit an application and cover letter by 04/14/2023 in order to be considered for this role.
About Everything Else
Job Profile
LA3325 Library Branch Supervisor
To view the full job profile including position specifications, physical demands, and probationary period, click here.
Position Type
Unlimited
Library Hiring Range
$68,905.00 - $80,102.00
Starting Pay
$68,905 - $80,102
Agency
Denver Public Library
Assessment Requirement
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
For information about right to work, click here for English or here for Spanish.