Job Description
Jefferson County Public Library is adding a new position to our Digital Experience Team! The Digital Experience Associate supports the operations of our digital library, which consists of several integrated content management, discovery, and e-content platforms. The DX team plans and publishes content, administers digital systems, assists patrons in the use of web and mobile platforms, collects and analyzes data, and generally applies the methodologies of User Centered Design to a complex environment made up of many integration points.
This is a part-time (20 hours/week) position.
This position has a flex schedule allowing the employee to coordinate a schedule with their leadership team to reasonably accommodate their personal schedule around the business needs.
This position is eligible for benefits. (Medical/Dental/Vision, Retirment Savings Plan, Paid Time Off Accruals, Tuition Reimbursement, Public Student Loan Forgiveness eligibility, and more.)
Description:
We anticipate starting wage offers between $20.00 - $23.86 per hour.
- Work with the Web Content Coordinator and Digital Librarian to create an exciting and innovative digital experience for patrons across a variety of platforms and services. Assist patrons, primarily with questions about third-party e-content databases, resources, and library apps.
- Perform light data entry and statistical reporting to help inform and streamline services. Assist in maintaining technical and process documentation
- Contribute to daily web content production and long-term projects that support overall operations, including reviewing and editing content in the CMS and catalog, optimizing graphics for the web, auditing content to inform future development and updating public-facing information on various platforms.
- Support merchandising of library collections by creating and maintaining lists and digital displays.
- Position must comply with laws governing patron privacy and confidentiality under CRS24-90-119, and the Code of Ethics of the American Library Association, as well as ADA governing public access to space and technology.
- Other duties as assigned.
Additional Information
Required:
- Strong communication skills, including editing and writing.
- Visual design sense or experience
- Ability navigating and exploring new technologies.
- Problem-solving skills and an eagerness to learn.
- Customer service skills.
- Bachelor's Degree (Preferred fields: Communications, Web Desing, User Experience, Library Science or related field. Applicants with a non-related degree but relevant work experience are encouraged to apply.)
Preferred:
- Experience with website design or content management (Wordpress or others).
- Experience with data entry analysis.
- Experience with design software (Photoshop or others).
- Experience in User Experience.
Benefits & Additional Compensation Info
Our mission at Jefferson County includes providing exceptional service to the members of our community, and we believe that we can empower our employees to provide that service by providing excellent benefits, including: generous paid time off in addition to paid holidays, flexible schedules to encourage work/life balance, wellness opportunities to encourage maintaining a healthy lifestyle, tuition reimbursement programs, trainings for personal and professional growth, retirement savings plans with company match, and Medical/Vision/Dental plans customizable to your budget for individuals and families.
The Community
Jefferson County Public Library is committed to providing an inclusive workplace. We seek individuals with the same passion and commitment to providing equal access to information and opportunities for our community. We value diversity and strive to incorporate our values: innovation, accountability and excellence in all our work and interactions.
OUR PROMISE
Jefferson County Public Library will always be here to connect you to the people, ideas and inspiration for whatever's next in life. Define your destination, and we'll help you get there. So you can always be learning. Always be creating. And always be discovering something new.
MISSION
We help to build an educated and vibrant community by providing equal access to information and opportunities.
VISION
We will be the essential destination where all generations connect, discover, and create.
VALUES
We serve with care; everyone is welcome here. We meet you where you are, give you our full attention, and strive to exceed your expectations.
Our core values are Innovation, Accountability, and Excellence.