Job Description
Description:
The Assistant Library Director/Outreach Librarian provides professional library and managerial services in a diverse community to patrons of all ages, but especially adults and older adults. This position plans and leads adult and senior programming, develops and sustains relationships with community organizations, helps to manage the library’s technology and digital services, and assumes management responsibility for overall library operations and personnel in the absence of the Library Director. The Turner Free Library is in the process of acquiring a brand new, state-of-the-art bookmobile/STREAM (science, reading, technology, engineering, arts, and math) lab, which the Assistant Library Director will oversee. The Assistant Library Director works with a high degree of independence and will need to exercise considerable judgment, develop rapport with library patrons, and supervise and support library staff.
This is a 35-hour work week, exempt, non-union position; some nights and weekends are required.
Essential Job Functions:
- Other duties as assigned
- Responsible for assisting with the integration and maintenance of all automated systems and equipment, including software, and provides technical support and training to staff and patrons
- Provides exemplary customer service; routinely addressing complaints and effectively resolving complications
- Provides staff supervision in the evenings, on weekends, and may be required to work at the circulation desk occasionally
- Broad knowledge and appreciation of literature and media for adults, digital resources, and new and emerging technology; demonstrated ability to operate and instruct others in the use of library resources, equipment, software, and systems.
- Select, evaluate, and maintain collections in accordance with the library collection development policy and allocated budgets. Actively promote library resources through programming, merchandising, and creating book lists, resource guides, and displays
- Promote interest in library programs through written publicity. Assist with public relations and promotional materials for the library, including website and social media posts.
- Manages outreach vehicle and conducts off-site library card registration; provides library materials to designated facilities and locations
- Develop partnerships with local groups and organizations to reach library goals. Attend local community events and gatherings to promote library services. Conduct presentations as a library representative to community groups, at public meetings, and at other library outreach events. Speak to neighborhood associations, citizen groups, and other business and civic organizations to promote library services.
- Maintains a robust relationship with the Randolph Intergenerational Community Center and its staff, along with other town departments
- Assists in the Library’s statistical analysis pertaining to the overall outreach programs and patron experience, and prepares reports
- Maintains accurate budgetary records and reports statistics to the Library Director
- Coordinate engaging, intergenerational programs at the library, Randolph Intergenerational Center, schools, and outdoor locations with the Head of Children’s Services and Teen Librarian
- Applies for and manages grants and reporting as needed to support innovative library programs and services
- Knowledge of principles, materials, and equity of access issues related to serving adults and older adults; demonstrated ability to apply this knowledge to program and service design and to establish positive relationships with adults
- Plans, publicizes, carries out and supervises innovative, diverse, and relevant programming for adults and seniors (including, but not limited to, computer classes, book clubs, and summer reading). The Assistant Library Director will also work collaboratively with other department heads
- Sound judgment and strong problem-solving skills; flexibility and adaptability in stressful situations and times of change
- Provides inclusive services to patrons from a large array of national, lingual, and cultural backgrounds
- Trains new and current library staff at library locations in effective community outreach; oversees the implementation of outreach related policies and procedures for staff and customers
- Develops goals, plans, and procedures for implementing outreach services in accordance with organizational strategic plan and priorities
Supervision: Reports directly to the Library Director, but generally works independently or in collaboration with other department heads
Work Environment: Work is performed under typical public library conditions, but will also include visits to local senior housing, community center, parks, and other locations as needed. The position will cover mostly afternoons, evenings, and weekend hours. There is some moderate to heavy lifting of books and other materials.
Qualifications:
- License Requirement: Massachusetts driver’s license in good standing or ability to obtain such
- CORI Requirement: Must successfully pass a CORI background check
- Multilingual applicants are encouraged to apply
- Must be available to work afternoon/evenings and occasional weekends as well as any large town events. Schedule may be subject to change depending on programming needs
- 1-3 years experience in public program planning required
- Experience in a supervisory role including hiring, training, and evaluating staff
- Master's Degree in library science from an ALA accredited library school
HR Info
Please email resume and cover letter to Library Director, Sharon Parrington Wright at spwright@ocln.org. The Library will be accepting resumes until the position is filled. Resumes will be reviewed, and interviews will be conducted on a rolling basis.