Job Description
UO Libraries seeks a customer focused and technologically adept individual to join Knight Library’s Access Services Department. This Library Technician 2 position provides public service at the Knight Library Checkout & Reserves Desk; assists departmental management in the training and oversight of LT1 employees and student assistants; and communicates with patrons, colleagues, and business partners via e-mail, telephone, video conferencing, and face-to-face.
Additional Info & Requirements
Minimum Requirements
• Two (2) years of library experience within the last five (5) years; OR,
• Associate degree (or equivalent 72 quarter hours or 48 semester hours), and one (1) year of library experience within the last five (5) years; OR,
• An equivalent combination of current library experience, training and/or education in related fields;
• AND, proficiency in multiple library-specific computer applications (e.g., integrated library systems, database applications, institutional repository, content management systems).
Professional Competencies
• Ability to consistently provide professional and user-focused customer service.
• Ability to communicate effectively in writing and in person with library patrons, colleagues, and business partners.
• Ability to complete tasks that require extreme detail and precision.
• Ability to work independently and as a team member to balance workloads and meet deadlines.
• Ability to troubleshoot technological, procedural, and other types of problems.
• Ability to remain current in, interpret, determine compliance with, and enforce policies, procedures, guidelines, and regulations in a rapidly changing environment.
• Ability to work within and foster a diverse work environment.
Preferred Qualifications
• Experience providing public service in a busy environment.
• Experience supervising, overseeing, or leading the work of colleagues or volunteers.