Job Description
Position Summary
This position performs all public-facing duties including but not limited to circulation, reference, and outreach to staff, Gardens’ members, and the broader community. Circulation duties include, but are not limited to, check-in and check-out of materials and managing patron records. The Librarian provides a reference in gardening, science, related topics, and on the Gardens generally. This position is responsible for opening and closing the library, training and supervising volunteers, and maintaining library services for all audiences.
Schedule - Tuesday - Saturday.
Requirements
General Duties and Responsibilities
- Shares management of daily library operation, including but not limited to reference services, circulation duties, and public-facing services and amenities.
- Schedules, records, and communicates programs, facilities, instructors, resources, registrations, and other data.
- Coordinates all scheduling within established protocols.
- Provides reference services to patrons in person, by telephone, and electronically.
- Performs all circulation duties such as check-ins, check-outs, manage patron records, book shelving, etc.
- Maintains existing and develop new programming, for children and adults, including but not limited to Nature Tails Story Time Literature of the Land Book Club, Meet a Rare Book, and shared, cross-departmental programming.
- Coordinates or performs library services, duties, and projects, including but not limited to serials maintenance, interlibrary loan, and special initiatives.
- Supervises and/or trains staff, volunteers, and interns as needed.
- Writes book reviews, general blog and social media posts, articles, and other assigned texts.
- Runs reports and records accurate reference and circulation statistics.
- Maintains files, keeps records, and prepares reports as needed.
- Conducts outreach to and performs services for established and new library communities.
- Maintains customer service for all staff, members, and visitors. Research and resolve disputes and problems within established guidelines.
- Assists with special events or programs that involve the library as assigned.
- Maintains a safe environment for class and program participants and address first aid issues.
- Uses appropriate safety procedures.
- Works with all departments to assure the highest quality experience for all DBG visitors.
- Maintains satisfactory working relationships with managers, co-workers, and others.
- Maintains a positive, helpful, and solution-oriented demeanor when responding to or serving members and visitors.
- Regular attendance at the worksite may be required. As with all positions at Denver Botanic Gardens, the incumbent must be in good performance standing to be eligible for remote work. Remote work is at the discretion of management at all times.
- All Gardens employees must be committed to the mission of connecting people with plants, especially plants from the Rocky Mountain region and similar regions around the world, providing delight and enlightenment to everyone.
Position Qualifications: Knowledge, Skills, and Abilities
- Must be able to prioritize, multi-task, and work independently.
- Must be able to maintain accurate records, files, and schedules.
- Ability to writing book reviews, general blog and social media posts, articles.
- Knowledge of horticultural, botanical, and gardening topics is desirable.
- Must have proven excellent customer service, interpersonal, and communication skills in dealing with the public.
- Ability to maintain stability under pressure and able to deal well with stressful situations.
- Ability to be flexible and willing to modify plans, when necessary, throughout the day.
- Ability to work a flexible schedule, including evenings, weekends and/or holidays.
- Knowledge of Microsoft Suite products, specifically Word, Excel and Outlook and Teams.
- Ability to work overtime as necessary.
- Must be a positive representative of the Gardens both internally and externally at all times.
- Must work with respect and cooperation at all times with fellow employees and the public.
- Must be committed to working safely at all times.
Benefits & Additional Compensation Info
Denver Botanic Gardens has an incredible benefits package for eligible employees!
Our major benefits include a choice of Medical Plans, a Dental and Vision Plan and Life Insurance Plan. We have a Flexible Spending Account (FSA) and a Healthcare Spending Account (HSA).
The Gardens offers a generous Retirement Savings Plan with Company contribution of 6% after one year of service for eligible participants.
The Gardens also offers paid holidays, vacation, sick time and access to personal lines of insurance. Additional benefits include short-term and long-term disability coverage, an Employee Assistance Program (EAP) and an RTD ECO pass.
For eligible employees, The Gardens employment also includes a complimentary Denver Botanic Gardens Membership, access to Gardens education classes and summer concert tickets.
Come work for a place that offers you SO much more than just a paycheck!
Additional Info & Requirements
Travel:
Up to 10% travel required. Requires the ability to travel to remote locations (or other Garden locations) where environment may vary significantly.
The Community
About Denver Botanic Gardens: Green inside and out, Denver Botanic Gardens was founded in 1951 and is considered one of the top botanical gardens in the United States and a pioneer in water conservation. Accredited by the American Alliance of Museums, The Gardens has a robust living plant collection, natural history collection and art collection along with temporary art exhibitions. The Gardens is a dynamic, 24-acre urban oasis in the heart of the city, offering unforgettable opportunities to flourish with unique garden experiences for the whole family – as well as world-class exhibitions, education, and plant conservation research programs.
For more information, visit us online at www.botanicgardens.org.