Innovation Technician - Substitute
LINC (Library Innovation Center) is a 62,000 square foot building that represents the next iteration of the High Plains Library District just opened May 2023. The newly constructed, state-of-the art building features a fully equipped makerspace with 3D printers, laser engravers, cri-cuts, and a plasma cutter, an industrial room with woodworking equipment, two large innovation workspaces, an innovation classroom, an art studio, a recording studio, podcast room, and an interactive Children's Innovation Workshop. The High Plains Library District's Local History and Genealogy Collection will be housed at LINC. A community catalyst for workforce development, STEM education, and future innovation, LINC is a place where creativity and possibilities come to life.
Role: Answers patron requests for information and assistance and helps patrons learn and create in a makerspace and woodworking/industrial shop.
Major Duties and Responsibilities:
35% - PATRON ASSISTANCE – Serves as the first point of contact for patrons in assistance with using industrial, maker, and innovation equipment; guiding them in use of machinery, hardware, and software. Helps patron register for training and booking equipment. Provide one-on-one assistance with maker and woodworking equipment upon request. (Essential)
25% - TECHNOLOGY INSTRUCTION – Serves as a point contact for patrons in assistance with using library technology; identifies opportunities for formal training in the library; advises patrons on availability of classroom and individual technology instruction; conducts safety training and equipment use training for various machines and refers patron on to the Creative Technologist or a Librarian for further assistance. (Essential)
25% - IN BRANCH PROGRAMMING– Under the guidance of a supervisor, develops informative and entertaining programs by using project management and outcomes-based planning and evaluation tools; assists in delivering programs to audiences within the library; builds & maintains relationships with community partners; assists Community Relations and Marketing with recruiting attendees to provide benefit to patrons, to promote use of library resources and represent the library district to the community. (Essential)
10% - MAINTENANCE OF INNOVATION & MAKER SPACE TOOLS & EQUIPMENT – Assists Creative Technologist with the regular maintenance, oversight, and cleaning of the makers space and innovation tools and equipment at LINC. Recommends repairs or replacement equipment as needed. (Essential)
5% - OTHER DUTIES – Assists with providing website content, creating displays, and promoting the industrial space within LINC. Improving and expanding community engagement; Assists Supervisor to ensure the smooth operation of the department. (Non-Essential)
One year of similar or related experience
Able to read, write, and speak Spanish fluently (preferred)
Or any combination of education and experience which provides the success factors.
District Success Factors:
Focuses on the customer
Contributes to a positive work environment
Pursues personal development
Takes pride in the workplace
Knowledge of public library operations
Job Success Factors:
Knowledge of public library reference service
Knowledge of print and online reference resources
Skill in reference interviewing
Skill in using and troubleshooting a variety of computers and mobile electronic devices
Skill in Windows, MS Office Suite, and Publisher
Skill in using Innovative Interfaces, Inc’s Sierra or another comparable automated library system
Skill in customer services including dealing with difficult patrons and volatile situations
Able to operate various office equipment including copiers
Able to plan and conduct age-appropriate programming
Able to use good judgment
Able to work in teams
Able to work with confidential information
Able to foster a nonjudgmental, supportive environment for a diverse population of users by using patience and effective communication to assure a positive learning experience
Physical Success Factors:
Able to push a fully loaded book-cart weighing up to 200 lbs.
Able to lift 50 lbs.
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
Additional Info & Requirements
Pay Grade: 42
Compensation/Benefits: $20.26 - $27.42 /hr;
FLSA Classification: Non-Exempt
Hours: Substitute On-Call; Some days, evenings, and weekends
Location: LINC Library Innovation Center, Greeley, CO 80631
Department: Branch Services
Supervisor: Library Manager
Deadline:Open until filled
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