Job Description
Why does the job exist?
As part of the Public Services Bureau at the New Mexico State Library, this position provides advanced or expert level information services to library customers and is responsible for the statewide interlibrary borrowing and lending system for small, rural, and prison libraries. Additionally, this position handles circulation operations, including over dues, billing, and cash handling. To effectively meet the needs of libraries in New Mexico, this position is also responsible for the library information science collection development. The person in this position must demonstrate initiative and a strong customer service commitment. The position provides direct customer assistance at the public service desk and will conduct complex research to respond to information requests. The position also assists with Center for the Book projects and represents the State Library at the annual National Book Festival. Please visit us at www.nmstatelibrary.org
How does it get done?
ILLiad and Circulation Services - performs daily statewide interlibrary borrowing and lending operation tasks according to national standards, provides Articles Plus document delivery services, and performs weekly and monthly library circulation and cash handling tasks.
Reference Services - provides expert, professional level information and reference service in order to provide access to information and guidance to information sources to the general public, scholars, NM libraries, and government agencies.
Center for the Book - assists with the National Book Festival, Letters About Literature, and other Center for the Book projects.
Collection Development - manages collection development for the Library and Information Science professional collection and the general serials collection.
Who are the customers?
This position serves the general public, state agencies, and libraries statewide.
Ideal Candidate
The ideal candidate shows initiative and has a strong commitment to customer service. Has knowledge of or experience providing: interlibrary loan services; adult research and reference services in a library setting; and conducting complex library research.
Benefits & Additional Compensation Info
New Mexico provides a benefit package that includes employer-paid medical insurance contributions, retirement contributions and paid vacation days, sick days and holidays. Additionally, State employees may take advantage of a Deferred Compensation Plan to supplement their retirement plan.
You may also cover lawful spouses, unmarried, natural children up to the age of 26, adopted children, stepchildren and domestic partners.
Please visit this site for a total compensation overview - https://www.spo.state.nm.us/career-services/total-compensation/
Additional Info & Requirements
Employment Requirements
Employment is subject to a pre-employment background investigation and is conditional pending results. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment. Must possess and maintain a valid New Mexico Driver's License.
Working Conditions
Work is performed in an office setting with exposure to visual/video display terminals and extensive personal computer and phone usage. Some sitting, standing, bending and reaching is required. Occasional lifting and/or pushing of boxes or books weighing up to 40 lbs.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
The Community
The State Library, part of the Department of Cultural Affairs, is located in the distinctive community of Santa Fe, one of Forbes’ America's Top 25 Towns to Live Well. Created in 1978 by the New Mexico Legislature, the Department of Cultural Affairs represents New Mexico's dedication to preserving and celebrating the cultural integrity and diversity of our state. The Department oversees a broad range of New Mexico's arts and cultural heritage agencies. These include 15 divisions representing a variety of programs and services.
HR Info
Lori Thornton
Chief Public Services
New Mexico State Library
lori.thornton@dca.nm.gov