Job Description
The Denver Public Library (DPL) is a growing urban library system that serves the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver’s most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces and equitable policies & procedures.
About Our Department
The Books & Borrowing (B&B) department is located in the Central Library in downtown Denver. B&B Librarians provide reference and advisory assistance at multiple service desks as well as roving four floors of stacks. We maintain all of Central’s adult circulating collections totalling over 250,000 books, DVDs, music CDs, audiobooks, and magazines. We facilitate and support system-wide advisory services such as Personalized Reading Lists and Core Collections. We provide cultural programming for Central customers including book clubs and writing groups as well as participate in outreach efforts to adjacent neighborhoods.
About The Position
In this position, you will serve the downtown community through reference, advisory, programming, outreach, and front line customer service. You will foster curiosity through the exploration of recreational and educational resources in multiple formats. You can expect to challenge inequity by creating welcoming spaces that foster belonging for all. Additionally, as a DPL employee you will strengthen connections among staff and community by gathering together to discover creative ways to serve the community. You’ll be expected to honor the public trust by providing the highest level of service and equitable access to reliable information resources on a variety of topics, including the full scope of library services.
Some of the duties and responsibilities of this position include:
About You
Our ideal candidate has:
- MLS or MLIS from an ALA-accredited program.
- Ability to work flexible hours onsite with a focus on library open hours including some evenings and weekends.
- Knowledge of adult literature, publishing, and popular media.
- Experience providing advisory across formats and platforms.
- Experience participating in large-scale collection maintenance and evaluation.
- Knowledge and experience with developing and presenting adult programming.
- Experience providing a high level of customer service in a busy environment with consistent public exposure.
- Excellent communication and interpersonal skills.
- Ability to meet customers where they are with a compassionate and trauma informed lens, particularly teens, people experiencing homelessness, and older adults.
- Skill in providing information to a vastly diverse audience, leading with cultural humility
- Ability to approach challenging situations with empathy, compassion and informed judgment while keeping in mind library use policies and safety of all customers and staff.
- Display openness to new and adapted services and schedules to meet community needs and mitigate renovation impacts.
MINIMUM QUALIFICATIONS:
Education requirement: Master's Degree in Library Science from an American Library Association accredited program.
Experience Requirement: One (1) year of experience solving problems and providing customer service to business or public clients.
Education/Experience Equivalency: No substitution of experience for education is permitted.
License/Certifications: None
Other things to know:
- Candidates are strongly encouraged to submit a cover letter with their application. Please submit an applications/cover letter/ resume by end of day on 9/16/2023 to be considered for the position.
- The Central Library is currently under major renovation and only Floor 1 is open for limited hours.
- There is no free parking for staff at the Central Library and staff who drive to work must make their own parking arrangements. Discounted RTD (bus, light rail) passes are available to staff.
- The City and County of Denver benefit package will be offered.
About Everything Else
Job Profile
LA1280 Librarian
To view the full job profile including position specifications, physical demands, and probationary period, click here.
Position Type
Unlimited
Library Hiring Range
$50,647.00 - $58,877.00
Starting Pay
$50,647.00 - $58,877.00
Agency
Denver Public Library
Assessment Requirement
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.