Job Description
The Broomfield Library is hiring a Patron Services Associate to work up to 18 hours per week, including days, evenings or weekends. The current vacancy performs technical and complex library work in Public Services including staffing the Reference Desk.
Hiring Range: $21.41 - $25.19/hour
All City and County employees are eligible for a free pass to the Paul Derda Rec Center and Broomfield Community Center. This position is not eligible for health benefits.
The Community
Public Services:
Assists patrons with technical questions concerning study room reservations, the use of internet computers and accompanying software, databases and electronic resources, reading devices including ereaders and other mobile devices. Creates displays, reading lists and promotional materials utilizing Google Drive and programs like Canva. Answers basic reference questions using print and electronic resources. Offers reader's advisory to patrons of all ages. Set up equipment including sound system, multimedia projector, laptop configuration, for meetings or events. Assists with various Public Services programs and projects as assigned.
General Duties:
Greets and welcomes the public. Provides customer assistance in person or on the phone. Interviews patrons and determines information needs; gives instruction in the use of the library catalog, Internet computers & accompanying software and other equipment such as copy machines and scanners, databases and resource materials; answers reference questions using print and electronic resources; recommends books and other library materials; takes interlibrary loan requests, meeting room inquiries, and keeps statistics. Responds to and resolves routine customer needs that may include location of materials; information regarding library services or programs and; interpretation of library policy;. Sets-up equipment including sound system, multimedia projector, laptop configuration, TV/DVD for meetings or events. Refers patrons to other staff as appropriate. Maintains confidentiality of all patron data and information.
Assists librarians in collection development and maintenance as needed including weeding, shifting and shelving materials. Assists in maintaining the library areas to include straightening, picking up materials, organizing, re-shelving, or shelf reading.
Training- Bachelor’s degree from an accredited college or university.
Experience - One year experience in library work or a closely related field requiring extensive public contact in person and on the phone. Position in Public Services includes a preference for experience working with adults and teens including any library programming.
OR
Any equivalent combination of training and experience that provides evidence that the applicant possesses the Necessary Applicant Traits.
NECESSARY SPECIAL REQUIREMENTS:
- Bilingual skills in Spanish and English desirable. New hires must, as a condition of employment, pass the following pre-offer and post-offer/hire processes: oral board, reference checks, background checks including local police check and sex-offender registry.
HR Info
For further information and to submit an application, please visit www.broomfield.org/jobs prior to the closing date of September 15th, 2023, 5:00 PM