Job Description
Title: ASSISTANT SUPERVISOR (BRANCH)
Location: Sheridan Library
Reports to: Supervisor, Library
FLSA Status: Full-time, non - exempt.
Pay Rate: $23.80 - $29.80
Purpose: Supports the library supervisor with daily operations of the Library and making decisions to ensure the proper functioning of the library. Supports team leadership, trains and mentors' staff. Welcomes and assists patrons in the use of the library.
Essential Duties and Responsibilities:
40% SUPERVISOR AND TEAM SUPPORT
Supervisor support:
- Responsible for supporting staff in coordinating the daily activities in the library. This includes assisting with the schedule and prioritizing daily tasks associated with the operations of the library.
- Supports supervisor with team meetings, training and mentoring.
- Assists supervisor with interviewing and hiring new department staff.
- Assists in monitoring employee learning and course assignments for successful job performance.
- Assists in the oversight of scheduling, timekeeping, and supervision of the department.
- Assists supervisor with employee performance, including delivering recognition and coaching, supporting ongoing professional development and providing constructive and timely evaluations.
- May be asked to assist in crisis situations and to support staffing and scheduling, either in person or by phone when needed.
- Acts as supervisor in charge when Library Supervisor is not available.
Team leadership and mentoring:
- Responsible for supporting staff in leading by positive example and to communicate and collaborate with staff in order to build a cohesive and well-functioning team.
- Takes initiative with the operations of the library and communicates directly with library staff as well as contributes to staff development through formal and hands on training.
- Minimum 25% of time is spent working alongside with employees, including assisting patrons and material handling duties. This includes evening/weekend shifts.
- Demonstrates enthusiastic leadership and support for change implementation.
45% CUSTOMER RELATIONS AND PATRON ASSISTANCE
Customer relations:
- Promotes positive relationships with co-workers and collaborates with others to meet the needs of staff and patrons.
- De-escalates and resolves concerns from the public and employees by researching problems, seeking alternative solutions, and making decisions to satisfy patrons and staff.
Patron assistance:
- Greets all library visitors and provides proactive assistance.
- Assists patrons in the use of the library.
- Assists patrons with advisory, reference and technology questions.
- Connects patrons with other library staff as needed.
- Promotes and supports library resources, programs and events.
15% LEARNING AND DEVELOPMENT
- Keeps current on new library resources, trends, technology and offerings.
- Takes initiative to consistently update skills to effectively assist patrons.
- Keeps up to date on internal communication and information to effectively assist patrons, co-workers and supervisor.
Performs other related duties as assigned and requested
Other Duties and Responsibilities:
- May participate on project teams as needed.
- May lead District trainings.
Minimum Qualifications:
- Two years of library experience providing library service to patrons.
- Experience teaching, training or mentoring others.
- Excellent verbal and written communication skills.
- Ability to demonstrate effective leadership skills, including practical thinking, problem. solving, adaptability, coaching, mentoring and interpersonal skills.
- Ability to keep confidential information.
- Ability to travel between facilities.
- Ability to work varying shifts, including evenings and weekends.
- Ability to work independently, be proactive and show initiative.
- Ability to prioritize and delegate tasks.
- Intermediate technology skills for Windows, Word and Outlook and familiarity with Excel.
- Ability to demonstrate curiosity in the vast technological and online resources the library has to offer and comfortable learning side by side with patrons.
- Ability to communicate new ideas, products and services in a positive and engaging manner.
- Demonstrate enthusiasm for an environment of constant change.
- Ability to work with people of all ages and diverse backgrounds.
Preferred Qualifications:
- Bachelor's degree.
- Intermediate knowledge of library online resources.
- Ability to provide intermediate advisory services to patrons in multiple collection formats and genres.
- Demonstrate ability to work with children and teens.
Work Environment:
- The essential duties for this position are performed in an indoor environment.
- Moderate noise (computers, phones, printers and patron interactions).
Physical Activities:
Physical activities required to perform essential duties include:
- Must be able to remain in a stationary position 25-50%of the time.
- Must be able to move around 75-100% of the time.
- Ability to lift up to 40 lbs
- Ability to carry up to 40 lbs
- Ability to push and pull a cart weighing up to 100 lbs
- Ability to kneel, crouch, reach and stoop 50% of the time.
- Use of hands, fingers, and grasping of books, DVDs are required, with repetitive motion.
- Long periods of sitting, remaining stationary, or moving around.
- Frequency or repetitive actions which includes typing, shelving materials, occasionally opening and closing media cases.
- Bending, grasping, stretching without limitations which includes reaching into bins for materials, moving bins and carts filled with materials, shelving and shifting materials at various height levels.
- Lifting above your waist, head, shoulders, etc. up to 25 lbs.
This job description describes the general level of work being performed and is not necessarily an all-inclusive list of job-related responsibilities, duties or aspects associated with the job, and may be amended anytime based on business need. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Inclusion and diversity are part of our values at Arapahoe Libraries.
Qualified applicants who represent the diversities of the communities we serve are encouraged to apply.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://www.applicantpro.com/j/3062061-2186
Benefits & Additional Compensation Info
Health Insurance, Long-term and Short-term disability program, Voluntary Life Insurance, Retirement Plan, Paid Parental Leave, Time Off Programs (vacation, holidays, sick)
The Community
Established in 1966, the Arapahoe Library District serves more than 200,000 residents living in Arapahoe County. Arapahoe County and other major suburban counties make up the greater metropolitan area surrounding Denver, Colorado. The Arapahoe Library District operates eight branch libraries, including mobile library services, and a library at the County Detention Center, funded by the Arapahoe County Sheriff's Department. A seven-member Board of Trustees sets the library budget and determines policy.