Job Description
Title: SENIOR LIBRARY SPECIALIST
Location: Castlewood Library 6739 S. Uinta Street Centennial, CO 80112
Reports to: Supervisor
FLSA Status: Non - Exempt
Pay Rate: $19.10 - $23.00
Purpose: Welcomes and assists all community members and patrons to explore and connect with library resources; provides training and modeling, collaborates with other departments, and provides and demonstrates equitable service to patrons and staff.
Essential Duties and Responsibilities:
60% PATRON ASSISTANCE AND COLLECTION MAINTENANCE
General patron assistance:
- Greets all library visitors and provides proactive assistance.
- Assists patrons with library account inquiries, including cash register transactions.
- Exhibits intermediate advisory and reference services to patrons in a variety of collections and genres.
- Connects patrons with other library staff as needed.
- Promotes and supports library resources, programs and events.
- Listens to patron feedback and shares through appropriate channels.
- Sets expectations for library use, de-escalates and resolves patron concerns.
- Straightens and cleans up the library to provide a welcoming experience.
Technology assistance:
- Assists patrons with intermediate skills for in-library technology such as printers, copiers, faxes, scanners, and PCs.
- Assists patrons with basics of using the digital media station.
- Exhibits intermediate troubleshooting skills of technology applications such as email, Microsoft Office, Wi-Fi, Adobe, etc.
- Assists patrons with troubleshooting of audio/visual equipment in reservable spaces.
- Displays intermediate skills and troubleshooting ability with library e-resources.
- Connects patrons with other library staff as needed for advanced technology needs.
- Exhibits knowledge of troubleshooting IMMS issues.
Collection Maintenance:
- Helps manage library materials collection.
- Serves as liaison to LMS staff with collection maintenance.
- Serves as branch display coordinator.
- Participates in inclusive displays meetings with district departments.
- Merchandizes library materials and maintains library displays.
- Processes and shelves library materials and patron holds.
20% TRAINING AND SHADOWING
- Takes assignments from the Leads and Supervisors to address learning objectives for Library Specialist staff.
- Conducts on-the-job training for Library Specialist staff.
- Provides proactive feedback to the learning and development team on efficacy of training and participates in improving training.
- Models correct processes and procedures and provides feedback in a positive and encouraging manner to the trainee.
- Collaborates and communicates with others using a growth mindset.
20% LEARNING AND COLLABORATION:
- Stays current on library technology and trends.
- Comfortable explaining policies and procedures.
- Actively participates in learning activities to increase own knowledge.
- Takes initiative to consistently update skills to effectively assist patrons and co-workers.
- Promotes positive relationships with co-workers and collaborates with others to meet the needs of staff and patrons.
- Serves as liaison to various district departments and libraries such as participating in meetings or liaison assignments as an active contributor.
Performs other related duties as assigned and requested.
Minimum Qualifications:
- Three years of experience providing library services to patrons including providing reference and advisory services.
- Must be able to work a flexible schedule, including evenings and weekends and travel district-wide to all library locations as needed.
- Intermediate technology skills such as, Microsoft Office, Sierra or other library service platforms, applications, hardware, etc.
- Excellent interpersonal skills, positive attitude, cultural humility, compassion, and professionalism in working with patrons and colleagues of all ages and diverse backgrounds.
- Ability to de-escalate situations with confidence.
- Demonstrated adaptability, enthusiasm, and innovation.
- Ability to create and maintain positive relationships with patrons, staff, and the community.
- Willingness to extend support and kindness to colleagues.
- Demonstrated interest in motivating and training staff.
- Demonstrated curiosity and commitment to continuous learning and development. including learning alongside patrons and colleagues.
- Demonstrated ability to thrive in an environment of constant change
Work Environment:
- The duties for this position are performed in an indoor environment.
- Moderate noise (computers, phones, printers and patron interactions).
Physical Activities:
Physical activities required to perform essential duties include:
- Must be able to remain in a stationary position 25-50% of the time.
- Must be able to move around 75-100% of the time.
- Ability to lift to 40 lbs.
- Ability to carry up to 40 lbs.
- Ability to push and pull a cart weighing up to 100 lbs.
- Ability to kneel, crouch, reach and stoop 50% of the time.
- Use of hands, fingers, and grasping of books, DVDs are required, with repetitive motion.
- Long periods of sitting, remaining stationary, or moving around.
- Frequency or repetitive actions which includes typing, shelving materials, occasionally opening and closing media cases.
- Bending, grasping, stretching without limitations which includes reaching into bins for materials, moving bins and carts filled with materials, shelving and shifting materials at various height levels.
- Lifting above your waist, head etc. up to 25 lbs.
This job description describes the general level of work being performed and is not necessarily an all-inclusive list of job-related responsibilities, duties or aspects associated with the job, and may be amended anytime based on business need. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Inclusion and diversity are part of our values at Arapahoe Libraries. Qualified applicants who represent the diversities of the communities we serve are encouraged to apply.
Benefits & Additional Compensation Info
Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications and other job-related expectations. Additionally, internal equity is factored into each salary offer to ensure fairness within the organization. All factors will be looked at holistically before determining a final rate of pay.
Health Insurance, Voluntary Life Insurance, Long term and short term disability Insurance, Retirement Plan, Paid Parental Leave, Time off programs (Vacation, Sick, Holiday)
The Community
Established in 1966, the Arapahoe Library District serves more than 200,000 residents living in Arapahoe County. Arapahoe County and other major suburban counties make up the greater metropolitan area surrounding Denver, Colorado. The Arapahoe Library District operates eight branch libraries, including mobile library services, and a library at the County Detention Center, funded by the Arapahoe County Sheriff's Department. A seven-member Board of Trustees sets the library budget and determines policy.
Links
External Job Ad
https://arapahoelibraries.applicantpro.com/jobs/
HR Info
APPLY ONLINE at http://arapahoelibraries.applicantpro.com/jobs/ and select the position you are interested in. Click on “Apply Now” and create a login that will allow you to submit interest for any open position. You may also attach a resum