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Job Description

                                                                                     Library Associate - Substitute Virtual Services

Pay Grade: 40

Wages: $19.29 - $26.09 hr/Part-Time Substitute

FLSA Classification: Non Exempt

Hours: Some days, evenings and weekends as needed

Location: Farr Regional Library  Greeley, CO 80634

Department: Branch Services

Supervisor: Library Manager

Supervises: None

Deadline: 02/14/2024

Role:  

Answers patron requests for information
and assistance, assists patrons with self-check and library technology, and plans
and conducts programs.   

Major
Duties and Responsibilities:   

35% - PATRON
ASSISTANCE – Serves as the first point of contact for patrons in assistance
with using library materials and information, guiding them in searching the
catalog and stacks, accessing databases, and navigating the Internet; and
passes the patron on to a Librarian for further assistance beyond the efforts
required of a reference interview. Essential  

20% -
CIRCULATION – Checks out and renews materials; Assists patrons with
self-checkout and checking in materials; issues and updates library cards; and
follows procedures and collects money for fines and over-dues; processes holds;
checks in materials and sorts and routes the materials to their proper location
in order to assist patrons with borrowing of materials. Essential   

15% -
TECHNOLOGY INSTRUCTION –  Serves as the
first point of contact for patrons in assistance with using library technology;
identifies opportunities for formal training in the library; advises patrons on
availability of classroom and individual technology instruction; and passes the
patron on to a Librarian for further assistance beyond the efforts required of
a reference interview. Essential   

15% - 

BRANCH PROGRAMMING– Typically under the guidance of a Librarian, develops informative
and entertaining programs by using project management and outcomes-based
planning and evaluation tools; assists in delivering programs to audiences
within the library; assists Community Relations and Marketing with recruiting attendees
in order to provide benefit to patrons, to promote use of library resources and
represent the library district to the community. Essential   

10% - COLLECTION
MAINTENANCE – Informs Librarians about gaps in the collection in order to
maintain an appealing, current, and useful collection. Essential   

5% - OTHER
DUTIES – Assists with providing website content, shelves library materials by
loading carts with returned materials in order to return materials to library
shelves; creates booklists, displays, bulletin boards, electronic documents and
other special tools; and assists Supervisor in order to ensure the smooth
operation of the department.  Non Essential   

Minimum Requirements:   

Education:    

Bachelor’s Degree    

Experience:    

One year of similar or related experience

Able to read, write, and speak Spanish
fluently (preferred)   

Or any combination of education and experience which provides the
success factors.   

District Success Factors:   

Focuses on the customer

Initiative

Contributes to a positive work environment 
 

Strategic thinking
 

Pursues personal development
 

Continuous improvement
 

Takes pride in the workplace
 

Emotionally intelligent

Tactful

Knowledge of public library operations

Creativity    

Job Success Factors:   

Knowledge of public library reference
service 

Knowledge of print and online reference
resources 

Skill in reference interviewing

Skill in using and troubleshooting a variety
of computers and mobile electronic devices 

Skill in Windows, MS Office Suite, and
Publisher

Skill in using Innovative Interfaces,
Inc’s Sierra or other comparable automated library system

Skill in customer services including
dealing with difficult patrons and volatile situations 

Able to operate various office
equipment including copiers 

Able to plan and conduct age
appropriate programming

Able to use good judgement

Able to work in teams

Able to work with confidential information

Able to foster a nonjudgmental,
supportive environment for a diverse population of users by using patience and
effective communication to assure a positive learning experience

  Physical
Success Factors:    

Able to push a fully loaded book-cart weighing up to 200 lbs.

Able to lift 50 lbs.   

This Job Description is not a complete
statement of all duties and responsibilities comprising this position.