Job Description
Job Summary:
The Outreach Manager will lead initiatives to help advance equitable awareness and access to library services, programs, and resources. They will coordinate staff to ensure the library’s presence in the community and at community events as well as for initiatives that bring community members to the library. Using both English and Spanish, the Outreach Manager will serve as a critical relationship builder with people and organizations in our diverse community. They will also provide leadership, supervision, training, and guidance to the staff on matters related to outreach.
This is a 40-hour per week, exempt role.
Essential Functions:
- Conducts Outreach and Relationship Building: Conducts outreach and runs programming in the community. Build relationships with a wide diversity of community members and organizations, particularly underserved community members and those organizations that reach them, building awareness and access to the library’s programs, services, and resources. (40%)
- Develops and Manages Systems: Designs, develops, and maintains outreach systems and budget to allow the library to better serve the community. Coordinates community outreach requests, manages outreach supplies, and the pedal-assisted Book Bike. (25%)
- Leaderships and Management: Builds relationships, coordinates, and provides staff leadership. Supervises an outreach staff and coordinates staff and volunteers who contribute to outreach. Creates toolkits and staff outreach training. Develops and manages strategic plans, workplans, budgets, annual reports to achieve goals. (35%)
Additional Responsibilities:
- Develops fun, engaging learning activities/ programs to highlight the programs and services offered by the library.
- Leads the outreach portion of communications to publicize large scale community programs or events.
- Trains and supervises staff, volunteers, interns and/or stipend workers to support outreach efforts.
- Leads on-site outreach activities such as tours of the library.
- Solicits community feedback and conducts evaluation of outreach services and programs.
Minimum Qualifications:
- A minimum of five years in either a library, education, or outreach field working with children and their families.
- Building mutually beneficial relationships with diverse people and organizations that broaden an organization’s reach into the community.
- Management and leadership experience across departments and organizations.
- Supervising staff and volunteers and coordinating as well as scheduling people.
- Creating and managing systems to train people.
Skills:
- Bilingual/biliterate in Spanish.
- Interpersonal communication and relationship building with people from a variety of cultural and linguistic backgrounds, ages, and abilities.
- Ability to create welcoming and educational experiences for people from diverse communities.
Preferred Qualifications:
- Deep connections to the Boulder community.
- Ability to work collaboratively across teams and departments as well as work independently, complete tasks on time, and demonstrate constructive problem solving.
- Interest in the library, books, reading and community building, and a demonstrated ability to positively inspire and energize people about library services and materials.
- Experience designing and delivering fun learning programs that engage diverse communities and serve a variety of people, including adults, teens, and children.
- Experience working with volunteers to carry out and expand work.
- Familiarity with children’s learning and instruction and delivering programs in library or community environments.
Working Conditions:
Light work in an office environment and regular meetings and outreach in the community at community organizations’ offices and events. Performing repetitive motions. Grasping, lifting and/or raising objects from a lower to a higher position, or moving objects horizontally from position-to position. Seeing, hearing, and speaking required.
Ability to talk for extended periods of time at community events, lift up to 30 lbs., move materials and guide learning with community members. Able to work under stress from demanding deadlines, public contact, and changing priorities and conditions. Holder of a current Colorado Driver’s license and willing to drive staff and/or materials to events. Ability to drive and operate a pedal-assisted Book Bike.
Benefits & Additional Compensation Info
Health and Wellness Benefits
- Group Medical, Dental & Vision benefits to employees who work 20 hours or more per week
- Lifestyle Spending Account (LSA) for all benefit-eligible employees
- Employer paid Basic Life & Long-Term Disability Insurance
- Employer paid employee assistance program (EAP) for employees & their household members
- Health Savings (HSA) or Flexible Spending Accounts (FSA) for all benefit-eligible employees
- Voluntary, Employee Paid, Group Accident, Critical Illness & Hospital Indemnity Plans for all benefit-eligible employees
- Employees who work 20 hours or more per week are eligible to take up to 12 weeks of Paid Parental Leave following the birth of an employee’s child or the placement of a child with an employee for adoption or foster care
- Infant at Work Program
- Transportation and Parking Assistance
Time-off Benefits
- New employees accrue 4 weeks Paid Vacation
- 80 hours of Paid Sick leave per year for employees who work 20 hours or more per week
- 12 Paid Holidays and 3 Floating Holidays
- Time off for Jury Duty, Bereavement and Voting
- Pet Adoption Leave
- Grandparent Leave
Helping Your Future
- Public Employee Retirement Association of Colorado (PERA) Defined Benefit Plan or PERA Defined Contribution Plan
- PERA 401(k) Plan
- Tuition Reimbursement Program and Student Debt Repayment Assistance
- Paid Training and Professional Development
Library Perks
- Easy access to unlimited resources—including books, movies, programs, digital technology and more
The Community
The BPLD is committed to advancing equity in our diverse community by providing accessible programs, print and digital materials, tools and technology, and educational opportunities. Across our five current locations, we are proud to offer resources such as a makerspace, art galleries, outdoor learning areas, a multimedia local history archive, community literacy programs, and a theater. Boulder Public Library strives to be a safe and welcoming place to all staff and patrons, alike. Through outreach, community partnerships, and volunteer-driven programs, we seek to adapt our services to those who may experience barriers to visiting our physical locations.
We circulate more than 1.5 million items annually, but we believe that a library is more than a place to borrow free materials. As a vital civic space, we provide opportunities for our more than 500,000 yearly visitors to study, host meetings, be introduced to new people or experiences, and connect to essential local services.
Our employees are part of a vibrant, uplifting workplace culture that honors the joy and commitment of meaningful public service, while still caring for the needs of the individual. Our work is highly collaborative, adaptive, inquisitive, and is always on-going. We are passionate individuals with diverse backgrounds, interests, and experiences and we are dedicated to our mission of connecting people, ideas and information to transform lives and strengthen our community.
Links
External Job Ad
https://recruiting.paylocity.com/Recruiting/Jobs/Details/2315414
HR Info
Please apply by Monday April 8th at 4PM. We anticipate holding interviews for this position beginning the week of April 15th.