Job Description
Sno-Isle Libraries is recruiting for a Library Associate at the Oak Harbor Library!
Working at Sno-Isle Libraries
Public libraries are more useful—and exciting—than ever. Embark on a meaningful journey where your passion for learning, commitment to public service, and love for literature converge. Plus, you'll have access to all you can read books.
Every day is an opportunity to make a difference in the lives of over 800,000 residents across two counties. Your journey towards professional growth and community connection starts here! Our libraries are the gateway to things yet unimagined, and we want you to help create that experience for future generations.
We are committed to fostering an inclusive and diverse environment, ensuring equitable access to opportunities for both personal and professional development. Join us in creating a library experience for our diverse communities, where your contributions play a pivotal role in building a more inclusive and connected future for everyone.
About the Opportunity
Oak Harbor is a diverse community that relies on their library for access to technology, learning, literacy, entertainment, and basic support services. The community is a combination of military and non-military families, immigrants, veterans, retirees, and the many people who support businesses and industries on Whidbey Island. The person selected for the Library Associate position will be working with a great team of staff members. We are looking for someone who is passionate about supporting Early Literacy, children, and their caregivers, as well as commitment to providing exemplary customer service to the Oak Harbor Community.
The full-time Library Associate will collaborate with the Children’s Librarian to support Storytimes, general children’s programming, and interactive library displays. They will also support system-wide Youth Services initiatives, as well as in-building general reference and circulation services. Excellent customer service and support of equity, diversity and inclusion are highly valued qualifications. The work schedule may include morning, afternoon, and evening hours. Successful candidates may be required to adapt to future schedule and location changes depending on library needs.
This position is part of a bargaining unit represented by AFSCME Council 2.
Job Location: Oak Harbor, WA
Minimum Requirements
Essential Functions
Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
- Provide general, basic reference and information service by assisting customers in the use of library facilities, equipment, resources, and services. Refer complex readers' advisory and reference questions to a Librarian or appropriate staff member.
- Provide courteous and efficient customer service by performing circulation desk tasks.
- Create and present programming for all customer groups as assigned.
- Develop program materials, including reading lists, promotional displays, and presentation materials.
- Provide training to customers in basic library skills including the use of public computers, catalog and reference computers, Internet, and devices.
- Assist customers in resolving technical problems or issues. Maintain and troubleshoot equipment utilized in a community library.
- Perform collection maintenance activities through the use of reports and data, to include weeding the collection for condition as well as reallocation of library materials.
- Perform other library support services including opening and closing buildings and assisting in maintaining the library in neat, clean, and orderly condition.
- May be designated in charge of the community library in the absence of other supervisory staff or building manager.
- Travel from one work site to another as staffing needs require.
Knowledge, Skills, and Abilities
- Thorough knowledge of established web-based databases and techniques of searching and accessing those resources.
- Thorough knowledge of established practices and procedures for an integrated library system (ILS).
- Thorough knowledge of library policies and procedures for determining needs and interests of customers.
- Knowledge of collection development policies and procedures.
- Knowledge of library resources, programs, and services.
- Knowledge of alpha and numeric systems for arranging library materials as well as automated bibliographic identification at a basic level.
- Strong customer service skills.
- Strong organization and attention to detail.
- Ability to uphold the principles of equity, diversity, and inclusion in the workplace and the community.
- Ability to communicate effectively with diverse audiences.
- Ability to handle and resolve disruptive behavior effectively.
- Ability to work independently and to set priorities.
- Ability to work cooperatively and maintain effective interpersonal relationships with the public and co-workers.
- Ability to operate relevant computer systems including hardware and software, such as Microsoft Word and Excel, electronic databases, email, and internet navigation in addition to other office equipment and security systems.
Education and Experience
Knowledge, skills, and abilities for this position can be acquired by a combination of experience and education including:
- College-level education or specialized training such as library science, presenting programs, or other profession-based subject areas.
- Two years of experience providing direct customer service.
Benefits and Compensation
Pay Range: $28.15 - $38.57 hourly
Benefits: As a valued member of Sno-Isle Libraries, the person selected for this position is eligible for sick leave, vacation leave, paid holidays, comprehensive benefits that include medical, dental and vision coverage, retirement savings, life insurance, and flexible healthcare and day care spending accounts. For more information about these benefits, visit our Employment webpage.
How to Apply
Job posting closing date: May 5, 2024 - 9:59 p.m.
Apply online: https://www.sno-isle.org/employment/
Sno-Isle Libraries is an Equal Opportunity Employer.
Benefits & Additional Compensation Info
As a valued member of Sno-Isle Libraries, the person selected for this position is eligible for sick leave, vacation leave, paid holidays, comprehensive benefits that include medical, dental and vision coverage, retirement savings, life insurance, and flexible healthcare and day care spending accounts. For more information about these benefits, visit our Employment webpage.
The Community
Sno-Isle Libraries is a large, two-county library district in the beautiful north Puget Sound region of Washington State. District boundaries stretch from rugged timberlands to suburban centers, from rolling farmlands to the ocean vistas. Set in the fastest-growing corner of the state, Sno-Isle Libraries serves more than 800,000 residents through 23 community libraries, online services, Library on Wheels, and our website at www.sno-isle.org.
Links
External Job Ad
https://www.sno-isle.org/employment/
Website
https://www.sno-isle.org/
Human Resources / Job Listings
https://www.sno-isle.org/employment/