Supervise, plan and coordinate the operations and activities of an assigned branch library or library unit; respond to and resolve the more complex and difficult customer inquiries and complaints; coordinate assigned activities with other divisions, outside agencies and the general public and provide highly responsible and complex staff assistance to higher-level supervisory or management staff.
Preferred Knowledge
• Operations, services and activities of a municipal library
• Principles of efficient and effective public relations and customer service
• Modern and complex principles and practices of public library development and administration
• Methods and techniques of library circulation and cataloging including the Integrated Library System
• Familiarity with the Integrated Library System and auxiliary programs such as Online Computer Library Catalog OCLC), and LibGuides
• Methods and techniques of scheduling services and programs
• Principles of library reference services
• Principles of municipal budget preparation and control
• Principles of supervision and training
• Principles and procedures of record keeping
• Principles of business letter writing and basic report preparation
• Available library resources including the reference collection, serials collection and other on-line resources
• Library and City policies and procedures
• Pertinent Federal, State, and local laws, codes and regulations
Preferred Skills & Abilities
• Supervise and coordinate the work of lower-level staff
• Select, supervise and train staff
• Supervise, plan and coordinate the operations and activities of an assigned branch library or library unit
• Ensure proper maintenance and safety of assigned facilities
• Promote good relations with community organizations and agencies
• Prepare clear and concise reports
• Respond to requests and inquiries from the general public
• Communicate clearly and concisely
• Establish and maintain effective working relationships with those contacted in the course of work including a variety of City and other government officials, community groups, and the general public
• Independently perform the most difficult library circulation duties
• Interpret, explain and enforce department policies and procedures
• Collect, analyze and interpret data
• Operate a variety of library and office equipment in a safe and effective manner
• Perform a variety of duties supporting customer requests
• Prepare and coordinate adult and children's library programs and outreach
• Understand and follow oral and written instructions
• Work independently in the absence of supervision
• Perform the essential functions of the job with or without reasonable accommodation
The City of Albuquerque has an excellent benefits package. For more information visit:
https://www.cabq.gov/humanresources/employee-benefits
Bachelor's degree from an accredited college or university in library science, business administration, education, humanities, or general studies; and three (3) years' experience in an academic, public or special library, bookstore environment; and to include one (1) year supervisory or lead experience.
Bilingual (Spanish/English) preferred.
Albuquerque is the most populous city in the U.S. state of New Mexico. It is the county seat of Bernalillo County, and it is situated in the central part of the state, straddling the Rio Grande. The city population was 558,000, with an area population of 903,000, as of the July 1, 2014 population estimate from the United States Census Bureau, and ranks as the 32nd largest city in the U.S. Albuquerque is home to the University of New Mexico (UNM), Presbyterian Health Services, Kirtland Air Force Base, Sandia National Laboratories, Lovelace Respiratory Research Institute, and Petroglyph National Monument. The Sandia Mountains run along the eastern side of Albuquerque, and the Rio Grande flows through the city, north to south.
External Job Ad
https://www.governmentjobs.com/careers/cabq/jobs/4668592/library-services-supervisor
For more information contact Reanna Fox, Assistant Director, refox@cabq.gov or Darla Williams, Administrative Assistant, dtwilliams@cabq.gov