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JOB SUMMARY

The primary role of the Adult Services Librarian is to serve the public in their use of library resources. The Adult Services Librarian works closely with other Adult Services employees and employees in other divisions to provide reference services, manage nonfiction collections, develop and present events for adults, and deliver a variety of specialized services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.      Maintains patron confidentiality in compliance with Wyoming state law.

2.      Takes ownership of their performance, development, and accomplishments.

3.      Promotes teamwork within the division and Laramie County Library System (LCLS).

4.      Serves on system-wide teams and represents LCLS in the community as assigned.

5.      Participates in professional activities on a local, state, and regional level as assigned.

6.      Directs volunteers for events and Adult Services activities as assigned.

7.      Works quickly, effectively, and accurately within tight deadlines.

8.      Works in the Special Collections area as assigned.

9.      Serves as backup for the Special Collections Librarian and/or the Interlibrary Loan Specialist as assigned.

10.  Maintains awareness of trends in reference services, adult events, and outreach services across the United States. Networks with other librarians through professional library organizations.

11.  Performs other related and necessary duties as assigned.

CUSTOMER SERVICE

1.      Provides exceptional customer service and models standards for professional library service.

2.      Maintains knowledge of procedures and policies of LCLS and the Adult Services Division. Interprets and applies policy in order to make decisions regarding patrons and procedures.

3.      Observes patron behavior in relation to the Code of Conduct. Follows guidelines for applying standards and consequences. Enlists assistance from other employees, managers, administration, security, and law enforcement as needed. Reports violations in a timely and professional manner.

4.      Cross-trains and works at other public service points as assigned.

REFERENCE & COLLECTIONS

1.      Works at the third floor public service Ask Here Desk, including answering reference questions, assisting patrons, and spending an appropriate amount of time away from the desk (roving), using established procedures. Meets patrons at their point of need.

2.      Trains and assists patrons in using the library catalog, placing holds and interlibrary loan requests, checking out items, and using computers and other technology.

3.      Develops a diverse and thorough knowledge of the adult nonfiction collection.

4.      Manages assigned areas of the nonfiction collection, including purchasing, evaluating, and weeding. Works with division manager and cataloging employees to classify items.

5.      Manages the reference collection and/or portions of the Special Collections as assigned. Checks in new reference or Special Collections books. Develops and implements a process to train other Adult Services employees on newly acquired and/or rarely‐used print or online reference sources.

6.      Provides input on the development of digital collections.

7.      Manages access to and assists in use of Special Collections, business services (L2B), and third floor meeting rooms and study rooms.

8.      Provides proctoring services. Registers as a Notary Public and provides notary services.

9.      Assists participants in the Summer Reading Challenge (SRC), including promoting SRC to patrons, registering participants, updating the SRC database, and distributing prizes. If assigned, works with the SRC planning team.

10.  Assists patrons using the Seed Library of Laramie County (SLLC). If assigned, assists the division manager with preparing and organizing SLLC activities, materials, and events.

11.  If assigned, manages government and public documents collection, creates displays and finding aids, and/or assists with purchase suggestions.

EVENTS

1.      Works with the Adult Services Events Coordinator to plan and implement events for adults. May include locating partners and developing Memorandums of Understanding (MOUs); creating presentations; scheduling event spaces; communicating needs for set-up, volunteers, refreshments, supplies, promotion, and/or AV and IT assistance; introducing partners and welcoming participants to events; soliciting feedback from participants; cleaning up after events; and submitting receipts and event statistics to the Adult Services Coordinator.

2.      Proposes event ideas, manages individual event budgets, and collaborates on planning, implementation, and scheduling with the Adult Services Events Coordinator and division events team. Suggests innovative solutions to issues involving adult events.

3.      If assigned, plans and implements events to enhance exhibitions or projects received by LCLS in consultation with the Adult Services Events Coordinator, the Events & Exhibitions Manager, and other relevant employees.

4.      If assigned, plans and implements outreach events and programs for adults.

PERSON IN CHARGE (PIC) RESPONSIBILITES

1.      Serves as the Person in Charge (PIC) as assigned. Assists with emergencies, troubleshoots facility and/or technology issues, and works at public service desks as needed. May supervise employees’ work and duties during PIC times.

2.      Works directly with the public to make exceptions, explain policies, and resolve problems.

WORK SCHEDULE

The schedule consists of day, weekend, and evening hours. Anyone who works for the library must be willing to work anytime the library is open. Laramie County Library (Cheyenne) hours are Monday-Thursday 10 a.m. to 9 p.m., Friday and Saturday 10 a.m. to 6 p.m., and Sunday 1 p.m. to 5 p.m. *NOTE: Library hours will change beginning November 4, 2024 to the following: Monday-Thursday 9 a.m. to 8 p.m. and Friday-Sunday 10 a.m. to 5 p.m. All library employees are scheduled to attend monthly staff meetings.

The individual in this position will work two evenings per week, and will be assigned weekend coverage according to the needs of the division. The employee’s preferences will be taken into account as much as possible. There are two schedule options.

1.      Set schedule: the employee will work a regular schedule from Monday-Thursday, have Friday and Saturday off, and work Sunday. Sample schedule:

2.      Rotating schedule: the employee will be assigned two Saturdays per month. They will work Tuesday-Saturday for those weeks and Monday-Friday for the other weeks. Sample schedule:

BENEFITS

·        LCLS pays 100% of the employee contributions to the Wyoming Retirement System (WRS). The total rate is currently 18.62% of gross earnings (the employee rate is 9.25% and the employer rate is 9.37% of gross earnings).  WRS is a pension plan that will pay lifetime benefits, regardless of the account balance, when age and service requirements are met.  

·        Employees pay into Social Security.

·        LCLS also pays 100% of the premium for $25,000 term life insurance policy for the employee.

·        This position receives paid time off for 13 holidays, vacation and sick leave, and an annual personal day.   

·        Vacation leave is accrued based on the number of hours worked, so is not a lump sum, but is earned over time. Employees are eligible to use vacation leave after six months of employment (prior commitments negotiable). For the first two years, employees earn up to two weeks of vacation leave per year. The number of weeks of vacation leave increase with years of service.

·        Medical insurance and a separate dental plan are available at the employee’s option. LCLS pays 85% of the cost for the medical and dental insurance premiums and the employee pays the remaining 15%.

·        A deferred compensation plan, prepaid legal services agreement, vision coverage, and other supplemental insurance options are also available at the employee’s expense.

·        Employees may join the YMCA without an initiation fee.

·        Employees may join the Cheyenne-Laramie County Employees Federal Credit Union.

SELECTION PROCESS

Interested applicants are encouraged to apply by completing an application and upload a cover letter and résumé. More information may be found at LCLSonline.org/work. The application deadline is Sunday, October 13, 2024, 11:59 p.m. with anticipated interviews occurring in October 2024. The hiring committee will contact applicants who are selected for interviews. As a courtesy, we notify all applicants when a position is filled. Hiring is contingent on a post-offer criminal history background check.

 LCLS is an equal opportunity employer. We support and adhere to the tenets of the Americans with Disabilities Act. LCLS is an at-will employer. LCLS provides a drug-free workplace for its employees in accordance with the requirements of the US Drug-Free Workplace Act of 1988. Hiring is contingent on a post-offer background check.
 

Working at Laramie County Library System is about joining an award-winning organization that sets the bar for service regionally and nationally. The Library Journal 2008 Library of the Year, Laramie County Library System is a hub for engagement, literacy and learning, and lifelong curiosity and discovery. With nearly 385,000 yearly visitors to a 103,000 sq. ft. central library, two branch libraries, and bookmobile, Laramie County Library System champions a knowledgeable and engaged community.

The individual in this position will have the opportunity to help patrons using the third floor (excluding the Computer Center), as well as services provided by the Adult Services division. This includes working at a public service desk (usually with a coworker and sometimes alone), planning and implementing events for adults, answering or researching questions, and developing areas of the nonfiction collection. Most of this person’s time will be spent working directly with patrons.

This position is one of ten Adult Services employees working together to provide exceptional customer service. A background in public service, proficiency with technology, and a sense of curiosity will be important to success.

External Job Ad
HTTPS://Lclsonline.org/work

For questions about this position, contact Adult Services Assistant Manager Elaine Hayes at ehayes@lclsonline.org. No phone calls, please.