Position Summary
The Community Engagement Services Manager oversees Engagement Services for a 15-branch library system, providing leadership and vision in the areas of outreach, marketing, public relations, Spanish services, and technology education. This position supports the JCLS mission, vision and value statements through exceptional leadership and dedicated customer focus. This position serves on the core administrative team for JCLS and helps promote the library and its services to the Jackson County community.
Duties and Responsibilities
- Collaborates with the Library Director and senior leadership to develop communication strategies that broaden its reach and deepen the impact of the Library.
- Manages with integrity, honesty and knowledge to promote the culture, values and mission of JCLS, and creates thriving libraries in the heart of the community.
- Supervises, leads, and mentors a dynamic team of professionals, librarians and library specialists that provide excellent and relevant customer service in the areas of Outreach, Technology Education, Marketing, Public Relations, and Spanish Engagement Services.
- As part of the administrative leadership team, works together to formulate vision, set goals, devise strategies, and set timelines for execution and implementation of the Library’s priorities.
- Supervises staff.
- Coaches, mentors, and trains direct reports to execute strategic action plans that meet operational and organizational objectives.
- Oversees the development of District-wide community engagement goals and directs staff in the planning, coordinating, and administering of outreach events on a local library and District level.
- Serves as primary creator of the Library's communications with the public, responding to inquiries about JCLS from the public and outside agencies.
- Leads the public relations and communication efforts for the District.
- Promotes the library within service area; represents the library to other agencies and organizations; and makes formal and informal presentations.
- Prepares and monitors the Engagement Services annual budget, including the coordination of budget requests and monitoring spending activity throughout the fiscal year.
- Collaborates with community partners and maintains a comprehensive database of community organizations that organize outreach events.
- Serves as liaison with community groups and identifies and analyzes emerging community issues and needs to determine direction for Community Engagement services.
- Directs efforts of the Library’s Marketing team to provide the requisite materials to showcase library resources at community outreach events.
- Attends professional meetings and conferences to keep up with the latest trends and advances in libraries; maintains an awareness of new technologies.
- Leads, coordinates and/or serves on various internal and external committees.
- Follow all legal and policy requirements related to patron privacy and custodianship of patron records.
- Regular attendance.
- Performs other duties as assigned or required.
With more than 200 days of sunshine each year, Jackson County, Oregon is located midway between Portland and San Francisco. The region boasts beautiful valleys and mountain lakes, wineries, wild rivers, easy access to the Redwoods and coast, and cultural entertainment to rival big cities.
Jackson County Library Services (JCLS) serves the 220,000 residents of Jackson County with 15 branch libraries. The mission of the Jackson County Library District is to connect everyone to information, ideas, and each other. We provide a wide range of children’s, teen, and adult physical and electronic resources and collections as well as outreach services, including booktalks for elementary and middle school students, services for homebound patrons, and outreach to childcare centers. Our ever-changing calendar of programs and events is diverse, including musical performances, lectures, art exhibits, classes, book groups, storytimes, and more.
External Job Ad
https://recruiting.paylocity.com/recruiting/jobs/All/5b6d3a20-bd45-40a5-a69f-00225ac8336d/Jackson-County-Library-District
Brynn Fogerty, HR Manager
bfogerty@jcls.org