We're hiring a highly detailed, tech savvy and organized team player to join our Programming team! Your excellent communication and high level of customer service will support the Programming Team, other library staff and our patrons by helping in the planning of library programs and events. Your collaboration across departments at the library will ensure accurate programming information is available, accurate and timely for patrons to discover and access. If you have an eye for detail, enjoy working independently, and want to contribute in the creation of successful Library programming and events, then this part-time job might be for you!
This position is primarily remote but will be required to work onsite at a JCPL location on occasion. A flexible schedule is available.
This part-time (20 hours/week) job if fully eligible for benefits.
Jefferson County Public Library offers great benefits: Generous paid time off and paid holidays, flexibility to assist in your work/life balance, various benefit and wellness opportunities helping you maintain a healthy lifestyle, a tuition reimbursement program and training for personal and professional growth.
Hiring Range: $15.57 to $19.46 per hour.
- CORE LIBRARY SERVICES: Assist staff and various internal departments in planning programs. Review, correct and verify information on library programs and events to ensure accurate information for our public calendar of events. Communicate with program presenters, vendors, and staff over the phone or via email or virtually using high-level customer service skills. Maintain detailed and accurate electronic files and records. Participate in ongoing improvements to the library's processes and procedures. Collects statistical information pertaining to programs and events services. Assist in training staff in the programming process.
- CUSTOMER SERVICE: Provide customer service to library staff, presenters, and stakeholders. Participate in a wide variety of tasks to ensure the delivery of quality library services. Maintain records and tabulations, review online forms for accuracy, schedule resource and respond to internal emails and phone calls. Utilize specialized or commercial software applications to develop, enter, store and/or retrieve information. Communicate policies and best practices for staff.
- OPERATIONATIONAL ORGANIZATION: Provides logistical support for event planning. Ensures adherence to strict deadlines. Collaborates with multiple staff and departments to organize information into easily understood segments. Schedules library resources and assists in the distribution of equipment throughout the library system. equipment. Labels and tracks library equipment and resources. Ensures adherence to established policies, procedures and standards. Attend workshops and training sessions to acquire new skills, while refining and maintaining others. Participate in staff and division meetings. May participate on committees and/or task forces. Keeps current on library policies and procedures. Monitors adherence to library policies and procedures.
- Position must comply with laws governing patron privacy and confidentiality under CRS24-90-119, and the Code of Ethics of the American Library Association, as well as ADA governing public access to space and technology.
- The above statements are illustrative of the essential functions of the job and do not include other nonessential or peripheral duties that may be required. JCPL retains the right to modify or change the duties or essential and additional functions of the job at any time without notice.
- If hired in this position you must be able to perform all the essential tasks required by the position.
Required - High level of attention to detail.
Required - Excellent organizational skills
Required - Ability to primarily work alone with mostly virtual and email communication.
Required - Intermediate computer skills and ability to learn new technology as needed.
Required - Ability to prioritize task and meet deadlines.
Preferred - One year of internal or external customer service experience.
Preferred - Library employment or volunteer experience.
This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.
Jefferson County Public Library is committed to providing an inclusive workplace. We seek individuals with the same passion and commitment to providing equal access to information and opportunities for our community. We value diversity and strive to incorporate our values: innovation, accountability and excellence in all our work and interactions.
OUR PROMISE
Jefferson County Public Library will always be here to connect you to the people, ideas and inspiration for whatever's next in life. Define your destination, and we'll help you get there. So you can always be learning. Always be creating. And always be discovering something new.
MISSION
We help to build an educated and vibrant community by providing equal access to information and opportunities.
VISION
We will be the essential destination where all generations connect, discover, and create.
VALUES
We serve with care; everyone is welcome here. We meet you where you are, give you our full attention, and strive to exceed your expectations.
Our core values are Innovation, Accountability, and Excellence.