Sno-Isle Libraries is recruiting for a Public Services Assistant I!
Working at Sno-Isle Libraries
Public libraries are more useful—and exciting—than ever. Embark on a meaningful journey where your passion for learning, commitment to public service, and love for literature converge. Plus, you'll have access to all you can read books.
Every day is an opportunity to make a difference in the lives of over 800,000 residents across two counties. Your journey towards professional growth and community connection starts here! Our libraries are the gateway to things yet unimagined, and we want you to help create that experience for future generations.
We are committed to fostering an inclusive and diverse environment, ensuring equitable access to opportunities for both personal and professional development. Join us in creating a library experience for our diverse communities, where your contributions play a pivotal role in building a more inclusive and connected future for everyone.
About the Opportunity
The Public Services Assistant performs basic public service and library support services to contribute to the Library District's effective operation, providing library services, spaces, and resources that are representative of diverse cultures and perspectives, intentionally inclusive, and accessible to everyone. Possible tasks for this position may include but are not limited to covering circulation desk shifts, assisting customers with basic printer or computer questions, shelving as needed, and pulling and processing reports.
The person selected for the position will work a 15-hour-per-week schedule, which may include morning, afternoon, evening, and weekend shifts. The successful candidate for this position must be available to work a Friday through Sunday schedule, and may be required to adapt to future schedule and location changes depending on library needs.
The Lake Stevens Library is a medium-sized library centrally located within the East District of Sno-Isle Libraries service area. The City of Lake Stevens is a rapidly growing and diverse community that surrounds the largest natural lake in Snohomish County. The Lake Stevens Library is open seven days a week, offering programming, collections, and services that largely focus on early learning, children, and families. Sno-Isle Libraries is currently in the design phase of a new Lake Stevens building, which is anticipated to open in 2026. For more information about the building project, visit sno-isle.org/locations/16/#LAK-Capital-Planning.
The Granite Falls Library serves the fast-growing community of Granite Falls and its surrounding area. Nestled in the shadows of the beautiful Cascade Mountains, Granite Falls abounds with scenic vistas and outdoor recreational activities. The library provides the public with a varied selection of material to browse and checkout as well the important services of computer, internet and Wi-Fi access. The Granite Falls Library strives to serve all customers, but has placed a high priority on promoting early childhood literacy.
This position is part of a bargaining unit represented by AFSCME Council 2.
Job Location: Lake Stevens and Granite Falls, WA
Essential Functions
Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
- Provide assistance at the library circulation desk, answers phones, checks library materials in and out, registers customers for library cards, and orders various library materials.
- Assist customers with self-checkout machines and answers questions in the hold areas.
- Return library materials to proper locations and supports circulation duties.
- Provide assistance to library customers with basic reference questions.
- Respond to technical services calls and assists with problems with the fax machines, public copiers, pay-for-print stations, vending machines, and printers.
- Submit and monitor technical reports for library technology service issues.
- Perform other public service and general clerical support tasks as assigned.
Qualifications
Education and Experience
Knowledge, skills, and abilities for this position can be acquired by a combination of experience and education including:
- High School diploma or G.E.D. required.
- These skills and abilities typically are acquired through completion of secondary school or equivalent together with several months in a customer service environment.
Benefits and Compensation
Pay Range: $21.63 - $29.75 hourly
Benefits: All Sno-Isle Libraries employees are eligible for sick leave, vacation leave, paid holidays, dental coverage, an employee assistance program, and an employer-paid ORCA Passport card. Employees working 20 or more hours per week also receive additional benefits such as medical and vision coverage, retirement savings, life insurance, and flexible healthcare and daycare spending accounts. For more information about these benefits, visit our employment webpage at sno-isle.org/employment.
How to Apply
Job posting closing date: December 15, 2025 - 11:59 p.m. Pacific Time
Apply online: https://www.sno-isle.org/employment/
Sno-Isle Libraries is an Equal Opportunity Employer.
All Sno-Isle Libraries employees are eligible for sick leave, vacation leave, paid holidays, dental coverage, an employee assistance program, and an employer-paid ORCA Passport card. Employees working 20 or more hours per week also receive additional benefits such as medical and vision coverage, retirement savings, life insurance, and flexible healthcare and daycare spending accounts. For more information about these benefits, visit our employment webpage at sno-isle.org/employment.
Sno-Isle Libraries is a large, two-county library district in the beautiful north Puget Sound region of Washington State. District boundaries stretch from rugged timberlands to suburban centers, from rolling farmlands to the ocean vistas. Set in the fastest-growing corner of the state, Sno-Isle Libraries serves more than 800,000 residents through 23 community libraries, online services, Library on Wheels, and our website at www.sno-isle.org.
External Job Ad
https://us242.dayforcehcm.com/CandidatePortal/en-US/snoisle
Website
https://www.sno-isle.org/
Human Resources / Job Listings
https://www.sno-isle.org/employment/
For more information about the application and selection process, benefits, and working at Sno-Isle Libraries, please visit our employment webpage at sno-isle.org/employment.