LibraryJobline

Assistant Supervisor, Full Time, Eloise May Library

Lead with Purpose. Support a Community in Motion.

Are you a hands-on leader who thrives in busy, people-filled spaces and believes libraries should be welcoming, responsive, and deeply connected to the communities they serve? Do you enjoy supporting staff in real time, building strong relationships with patrons, and helping a dynamic branch run smoothly even on the busiest days?

Arapahoe Libraries is seeking an Assistant Supervisor to help lead daily operations at Eloise May Library, one of our most active and community-driven branches. You will mentor and support staff, model inclusive and welcoming service, and remain engaged on the floor to ensure patrons of all ages feel supported and respected. Working closely with the Branch Supervisor, you will help guide daily operations with flexibility, approachability, and a readiness to step in wherever leadership is needed in a fast-paced environment serving youth, teens, families, and adults from a richly diverse community.

About the Role
Eloise May Library is a busy, high-impact branch that serves a broad and diverse neighborhood. It is a trusted space for youth and teens, families, and adults seeking connection, learning, and support. As Assistant Supervisor, you play a key role in maintaining smooth daily operations while supporting staff and modeling excellent public service. This role requires presence, adaptability, and a steady leadership approach, particularly during high-traffic periods and moments that call for thoughtful decision-making.

Key Responsibilities

Customer Relations and Patron Assistance

• Build welcoming, respectful connections with patrons and staff, modeling people-centered service
• Assist patrons with advisory, reference, and technology needs across formats
• Promote library programs, resources, and services through daily interactions
• Address concerns with empathy, clarity, and a solutions-focused approach while maintaining a safe environment

Supervisor and Team Support

• Partner with the Branch Supervisor to support daily operations, scheduling, and task coordination
• Assist with hiring, onboarding, training, and mentoring staff
• Serve as supervisor-in-charge when needed, providing calm, consistent leadership
• Support team communication, meetings, and recognition of staff contributions

Team Leadership and Mentoring

• Lead by example, fostering collaboration, accountability, and shared ownership of goals
• Work alongside staff to provide guidance, coaching, and real-time feedback
• Balance hands-on support with leadership responsibilities in a busy public setting
• Encourage curiosity, learning, and continuous improvement within the team

Learning and Development

• Stay current on library resources, services, and operational expectations
• Engage with internal communications to support alignment and shared understanding
• Pursue professional growth while encouraging development opportunities for staff

What You'll Bring

Hands-on people leader: Builds trust and confidence through presence, consistency, and supportive guidance.
Strong operational awareness: Effectively manages priorities and adapts to changing needs in a busy environment.
Clear and collaborative communicator: Shares information thoughtfully and works well with staff, supervisors, and patrons.
Service-driven mindset: Models excellent public service and supports a welcoming, responsive library experience.
Youth and teen engagement: Comfortable supporting services for young people while fostering positive relationships and boundaries.
Equity-focused perspective: Demonstrates a commitment to inclusive service and equitable access for all community members.
Alignment to ALD values: Actively reflects collaboration, equity, and innovation in daily work and leadership.

Qualifications

Required:

• Two years of library experience providing direct service to patrons
• Experience training, teaching, or mentoring others
• Strong communication, leadership, and decision-making skills
• Ability to work independently, take initiative, and support team priorities
• Availability to work evenings and weekends
• Proficiency in Microsoft 365 and ability to learn new technologies

Preferred:

• Knowledge of library resources and advisory services across formats
• Experience working with youth and teens in a public-facing environment
• Spanish language skills or experience serving multilingual communities

Who We Are

At Arapahoe Libraries, we are a forward-thinking, inclusive organization committed to enriching lives and strengthening our community. Guided by our core values, collaboration, equity, and innovation, we believe in the power of curiosity and lifelong learning. Our motto, "Let's Find Out," reflects our spirit of exploration and shared discovery.

Let's Find Out Together

This role offers the opportunity to grow as a leader while making a meaningful impact at one of our most active branches. If you are energized by supporting staff, serving a diverse community, and helping a busy library thrive day to day, we invite you to take this next step with us. Bring your leadership, curiosity, and commitment to service. We look forward to learning more about you. Apply today!

Inclusion and diversity are part of our values at Arapahoe Libraries. Qualified applicants who can support the communities we serve are encouraged to apply.