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Sno-Isle Libraries is recruiting for a Manager of Programs, Services, and Impacts!

Working at Sno-Isle Libraries

Public libraries are more useful—and exciting—than ever. Embark on a meaningful journey where your passion for learning, commitment to public service, and love for literature converge. Plus, you'll have access to all you can read books.
 
Every day is an opportunity to make a difference in the lives of over 800,000 residents across two counties. Your journey towards professional growth and community connection starts here! Our libraries are the gateway to things yet unimagined, and we want you to help create that experience for future generations.
 
We are committed to fostering an inclusive and diverse environment, ensuring equitable access to opportunities for both personal and professional development. Join us in creating a library experience for our diverse communities, where your contributions play a pivotal role in building a more inclusive and connected future for everyone.

About the Opportunity

Are you passionate about creating inclusive, engaging library experiences that reflect the diverse cultural, linguistic, and social needs of our communities? Are you a fluent Spanish speaker? Sno-Isle Libraries is seeking a Manager of Programs, Services, and Impact to lead the design and delivery of programs and services that promote equitable access and meaningful engagement.

This role oversees youth services, library programming, reference services, and multilingual (Spanish Fluency required) and culturally responsive services. You will support and guide innovative program experiences, strengthen community partnerships, and empower staff to deliver welcoming, high-quality services for all ages.

As a collaborative leader, you will foster inclusive service practices, work collegially across departments and locations, and use data and community insight to assess outcomes and demonstrate community impact. This position is ideal for a leader who brings creativity, strategic thinking, and a strong commitment to equity, belonging, and lifelong learning.

The Manager of Programs, Services, and Impacts leads the design and delivery of library programs and services that reflect the diverse cultural, linguistic, and social needs of the community. This role goes beyond program delivery - it’s about leading with purpose, creativity, and strategy to champion equitable access and meaningful engagement for all, with a focus on youth services, multilingual/cultural services, and all ages programming and services.

As a strategic leader and collaborative partner, the manager coaches and empowers a team of staff, shapes a culture rooted in inclusion and continuous growth, and develops experiences that celebrate diversity, foster belonging, and spark joyful learning for people of all ages. If you’re passionate about creating experiences and spaces where everyone feels seen, heard, and valued, this is the role for you.

Please note that employment is conditioned upon passing a three-part advanced proficiency test in verbal, reading and writing skills.

Job Location: Sno-Isle Libraries Service Center (Marysville, WA)

Essential Functions

Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

Programming and Services

1. Develop and manage program and service strategies that actively engage and serve all ages, backgrounds, and communities.
2. Collaborate with staff to ensure programs and services reflect diverse identities, languages, lived experiences and are responsive to community interests and needs.
3. Partner with community organizations and groups to co-create and promote programs, services, and events.
4. Supports the coordination and delivery of reference services by collaborating with staff across departments to ensure consistent, equitable, and high-quality information support for diverse patron needs, both in-person and through digital platforms.
5. Collaborate with Marketing and other departments to promote and publicize programs and services to encourage customer engagement.

Youth Services & Engagement

1. Develop and manage program and service strategies that support the developmental, educational, and early literacy needs of children and teens.
2. Promote youth voice and leadership through advisory groups and participatory program design.
3. Support staff in applying culturally affirming and age-appropriate practices in youth engagement.

Multilingual, Immigrant, and Refugee Engagement

1. Lead efforts to engage with multilingual, immigrant, and refugee communities through culturally relevant programs and services.
2. Collaborate on translation and interpretation services for library promotions, communications, and service delivery.
3. Support bilingual staff and volunteers to enhance service capacity.

Team Management & Operations

1. Develop short and long-range goals for programming, youth services and multilingual services, aligning them with organizational mission, vision, values and the strategic plan.
2. Fostering a team and organizational culture of inclusion, innovation, and growth.
3. Monitor project progress, establish evaluation standards, and report on outcomes and social impact metrics.
4. Build and support equitable and inclusive relationships in support of the Library District's strategic objectives and initiatives.

Qualifications

Education and Experience

1. Knowledge, skills, and abilities for this position can be acquired by a combination of experience and education including:
2. Master's degree in library and information science (MLIS) from an accredited university is required.
3. Three years of supervisory or management experience required.
4. Two years of experience in public library program management, community engagement, and reference service delivery.
5. Demonstrated experience in multilingual outreach or working with linguistically diverse communities.
6. English and Spanish language verbal, reading and writing advanced proficiency required.
7. Must pass a verbal, reading and writing proficiency assessment in Spanish.
8. Must provide a Washington State Librarian certificate within 60 days of hire.

Benefits and Compensation

Pay Range: $9,460.53 - $13,192.40 monthly

Benefits: All Sno-Isle Libraries employees are eligible for sick leave, vacation leave, paid holidays, dental coverage, an employee assistance program, and an employer-paid ORCA Passport card. Employees working 20 or more hours per week also receive additional benefits such as medical and vision coverage, retirement savings, life insurance, and flexible healthcare and daycare spending accounts. For more information about these benefits, visit our employment webpage at sno-isle.org/employment.

How to Apply

This position will remain open until sufficient qualified applicants are received. Initial screening will begin on February 9, 2026. To ensure first consideration, please be sure to submit your online application by this date.

Apply online: https://www.sno-isle.org/employment/

Sno-Isle Libraries is an Equal Opportunity Employer.

All Sno-Isle Libraries employees are eligible for sick leave, vacation leave, paid holidays, dental coverage, an employee assistance program, and an employer-paid ORCA Passport card. Employees working 20 or more hours per week also receive additional benefits such as medical and vision coverage, retirement savings, life insurance, and flexible healthcare and daycare spending accounts. For more information about these benefits, visit our employment webpage at sno-isle.org/employment.

Sno-Isle Libraries is a large, two-county library district in the beautiful north Puget Sound region of Washington State. District boundaries stretch from rugged timberlands to suburban centers, from rolling farmlands to the ocean vistas. Set in the fastest-growing corner of the state, Sno-Isle Libraries serves more than 800,000 residents through 23 community libraries, online services, Library on Wheels, and our website at sno-isle.org.

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https://www.sno-isle.org/

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https://www.sno-isle.org/employment/