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Supervisor, Smoky Hill Library

Are you a steady, people-centered leader who thrives in a fast-paced environment? At Smoky Hill Library, you'll support a busy library serving a diverse community where adaptability, coordination, and clear communication are essential.

Arapahoe Libraries is seeking a Branch Supervisor to help lead daily library operations, support and mentor staff, and ensure welcoming, inclusive service for all community members. You'll balance hands-on leadership with shifting priorities to keep daily work moving forward.

About the Role

Smoky Hill Library serves a richly diverse community and is located near several local schools, making it a popular destination for youth and teens, as well as a welcoming place for residents from nearby assisted living centers. The area includes residential neighborhoods and local businesses, making the library a busy and well-used space for people of all ages. As a Supervisor, you will support daily library operations, work alongside staff, and help ensure the library meets community needs and district priorities.

Key Responsibilities

Operations

• Support daily library operations by allocating resources, planning and prioritizing work, and making decisions that ensure the library functions smoothly.
• Troubleshoot building and equipment issues and communicate with other library departments as needed.
• Create monthly staff schedules to ensure appropriate coverage and adjust as needed due to callouts or changing conditions.
• Provide a minimum of four hours per week assisting patrons at a service point.
• Support collection maintenance and materials handling as needed.

Supervision and Leadership

• Recruit, interview, hire, and train staff to support successful onboarding and job performance.
• Oversee scheduling, timekeeping, and daily supervision of employees.
• Monitor employee performance, provide timely feedback, support professional development, and deliver evaluations.
• Handle discipline and terminations in accordance with practice.
• Lead by example by working alongside staff and providing guidance as needed.
• Promote open communication, collaboration, and team building.
• Work regular evening and weekend shifts and serve on call in crisis situations.
• In collaboration with Library Managers and Librarians, assist with branch-level planning.

Customer and Community Relations

• Promote positive working relationships with staff and patrons.
• De-escalate and resolve concerns from patrons and employees by researching issues, identifying solutions, and making sound decisions.
• Build and maintain relationships with community members, which may include outreach to community groups.

What You'll Bring

Leadership and Decision-Making: Two to four years successful supervisory experience with the ability to lead daily library operations, make sound decisions in real time, and support staff through shifting priorities in a busy environment.

Coaching and Staff Development: Experience mentoring and developing employees, providing clear expectations and feedback, and supporting accountability, growth, and consistent performance.

Communication and Collaboration: Strong interpersonal and communication skills, including the ability to listen actively, communicate clearly, and work effectively with staff, peers, and leadership.

Adaptability and Presence: The ability to think on your feet, adjust plans quickly, and maintain a steady, grounded presence during busy or challenging situations.

Equity-Focused Perspective: Commitment to inclusivity, fairness, and working with people of all ages and diverse backgrounds.

Alignment to ALD Core Values: Demonstrated collaboration, equity, and innovation in daily work.

Qualifications

Required:

• Two years of similar or related experience, such as library service or customer service.
• Two to four years successful supervisory experience with demonstrated ability to coach, mentor, and develop staff.
• Experience teaching, training, or mentoring others.
• Ability to maintain confidentiality.
• Ability to work varying shifts, including evenings and weekends.
• Ability to travel between facilities.
• Intermediate technology skills using Microsoft 365 and the ability to learn new tools.

Preferred:

• Bachelor's degree.
• One year of library experience.
• Experience working with children and teens.

Who We Are At Arapahoe Libraries, we are a forward-thinking, inclusive organization committed to enriching lives and strengthening our community. Guided by our core values of collaboration, equity, and innovation, we believe in the power of curiosity and lifelong learning. Our motto, Let's Find Out, reflects our spirit of exploration and shared discovery.

Let's Find Out Together This is an opportunity to lead meaningful work in a busy library and support staff delivering consistent, inclusive service. If you're interested in guiding teams, managing daily operations, and helping the library meet the needs of its community, we encourage you to apply.

Inclusion and diversity are part of our values at Arapahoe Libraries. Qualified applicants who can support the communities we serve are encouraged to apply.