Job Description1.Leads the Public Services Department, including development of overall strategy, tactical objectives, and planning for deployment of resources. Responsible for cross-departmental coordination of activities. Heads public services leadership team. 2.Directs the implementation of new public service initiatives. 3.Serves as a member of the Library’s leadership team which is responsible for developing, revising and accomplishing the Library’s strategic and annual tactical plans. Representing the Public Services Department, the Director attends all leadership meetings including planning retreats. 4.Works directly with all the Executive Leadership Team members to develop strategy, resolve operational issues, and assist with the achievement of the Library’s vision. 5.Serves as acting Executive Director in the Executive Director’s absence. 6.Handles wide variety of operational details surrounding the running of the public services aspects of a main/branch/outreach services of the Library system. Delegates tasks, fields questions/complaints, chairs meetings and prepares supporting communications and reports. 7.Establishes standards of performance and appropriate workload criteria for jobs throughout the Public Services Department. 8.Makes recommendations to the Executive Director regarding administrative and operational issues that require consultation. 9.Guides development of direct reports and entire public services management team. Assists in development of personal action plans and individual development plans. Serves as a mentor to Library staff. Evaluates, hires, fires, etc. 10.Coordinates, initiates and approves paperwork and documentation to assure proper fiscal and regulatory control. 11.Spokesperson responsible for delivering the Library’s message to internal and external customers. 12.Leads and co-chairs major strategic initiatives through project management. 13.Utilizes computer applications and library equipment, maintains current knowledge of system wide and location specific procedures, processes, policies and operations. Utilizes e-mail and voicemail to maintain open channels of communication. 14.Performs additional duties as assigned including serving on task forces, committees, etc.
Additional Info & Requirements1.Leadership and management experience. 2.Familiarity with MS Office Products. 3.Keyboarding/Windows proficiency. 4.Establishes and maintains effective working relationships with others. 5.Experience developing, implementing, and evaluating goals and objectives. 6.Experience in budget management. 7.Ability to communicate effectively with the Executive Leadership Team and the Board. 8.Ability to speak in front of a large group. 9.Ability to operate library technology systems in addition to personal computer, software programs (i.e. Microsoft office) and other job related equipment.
Deputy Director, Columbus Metropolitan Library, Columbus, Ohio: As a member of a dynamic executive leadership team at one of the top-ranked and top circulating libraries in the nation, you will play a key role in the administration of the library, assisting in the development of its strategic vision and the successful attainment of the system’s objectives. Your focus will be on leading the management teams at a Main Library, 20 branch libraries, and a “virtual” branch to successfully implement innovative public service initiatives while continuing excellence in customer service in a community of avid library users and supporters. Reporting to the Executive Director, you will manage a budget of $24 million and a staff of 800. You will work with other Executive Leadership Team members to develop strategy and assist with the achievement of the library’s vision. 2007 opportunities include implementation of a new marketing plan and brand image, revision of the public services programs, identifying and mentoring staff as a part of succession planning and development of a long range facilities plan. Key characteristics of the successful candidate will include demonstrated presentation skills, strategic agility, and a quick grasp of process management and systems thinking. Salary commensurate with experience; current range $98,000-$147,000. Excellent benefits package in a location, recently named by Money magazine as one of the nation’s best places to live. Home of the Ohio State Buckeyes, OCLC, and NHL hockey, the region is host to a large student population and the location of world renowned research centers. For more information about Columbus Metropolitan Library and a full job description, access www.columbuslibrary.org. Equal Opportunity Employer