Technical Support Specialist - ILS

Jefferson County Public Library

Information Technology Dept.

Application Deadline

Apply By Feb 8th, 2007


$39,490.00 to $39,490.00 per Year   Calculate


Denver, CO




Not Required

Minimum Education

Bachelor's Degree

Library Experience

Not Specified

Supervisory Experience

Not Specified

Type of Library


This job is more than 3 weeks old or the application deadline has passed.

Job Description

Create, gather, compile, format, and interpret system-wide ILS statistics using independent judgment and advanced searching techniques. Conducts research for and distributes reports to various levels of staff, the County Librarian, various Jefferson County agencies and Library Board members. Consults with library and IT staff and solves ILS questions and problems. Contacts the ILS vendor regarding problem reports/open calls. Acts as backup to the System Administrator by attending meetings, prioritizing problem calls, consulting with IT staff on the impact of projects on the ILS. Primary IT contact for On-line Library database configurations. Coordinates delivery of Online-Database services with the Digital Resources Manager. Technical contact with database vendors. Researches and repairs ILS database records (broken holds). Provide help desk support to all staff.

HR Info

A current resume and complete Jefferson County application must be completed along with a list of 3 professional references. Applications are available by fax at (303) 271-8411 or online at - click on Library and Community Information. Return to Jefferson County Human Resources, 3500 Illinois St, Suite 2500, Golden CO 80401; 303-271-8400.

Posted Jan 26, 2007