LibraryJobline

Job Description

Location: Outreach Services, Koelbel Library, 5955 S. Holly St., Centennial, CO 80121, and various Mobile Library service locations as needed. Starting Salary: Starting at $16.34 per hour, plus benefits. Hours: 40-hour, full-time, non-exempt position. Schedule will include: 1st and 3rd full weeks of month: Monday 10:30 am to 7 pm; Tuesday 10:30 am to 7 pm; Wednesday 8 am to 5 pm; Thursday 8 am to 5 pm; and Saturday 8:30 am to 5 pm 2nd and 4th full weeks of the month: Monday 10:30 am to 7 pm; Tuesday 8 am to 5 pm; Wednesday 10:30 am to 7 pm; Thursday 9:30 am to 6 pm; Friday 10:30 am to 7 pm Role: Provides outstanding and personalized customer service to patrons at remote locations. Major Duties and Responsibilities: 65% CUSTOMER SERVICE – Provide outstanding and personalized service by greeting patrons, assisting them with access to information, services, and resources; locating materials, and preparing and presenting program and outreach activities in order to enhance the patron’s enjoyment and usage of library services. 20% COLLECTION MERCHANDISING AND MAINTENANCE ? Maintains the collection display at service sites by loading and unloading carts and boxes, maintaining assigned area of the collection, setting up materials, and rotating materials on carts in order to promote, attract and make the collection accessible to patrons. 15% DRIVING AND VEHICLE MAINTENANCE ? Drives Library District mobile library service vehicles to service sites by fueling appropriate vehicles, checking for safety and serviceability, maintaining surface appearance, completing inspection check lists, safely operating the vehicle and observing traffic regulations in order to park the vehicle at assigned times and locations. Expectations: 1. CUSTOMER RELATIONS – Outstanding and personalized customer service. 2. COLLECTION MERCHANDISING AND MAINTENANCE ? Effective display and maintenance of library collection. 3. DRIVING AND VEHICLE MAINTENANCE ? Safe and on time operation of the vehicle. Qualifications: Two years to five years of similar or related experience, preferred. Experience driving large sized, non-standard vehicles, preferred. Ability to work with varying demographics, including international cultures, required. Current Commercial Driver’s License (CDL), or valid Colorado driver’s license and ability to obtain a CDL within six weeks of hire, required. Ability to successfully pass a post-offer physical and drug screen, required. Fluency in English language required; fluency in conversational Spanish language, required. Ability to work varying shifts, including evenings and weekends required. Intermediate technology skills, including intermediate assessment scores for Windows, Word, Excel, Internet Explorer, and Outlook, preferred. Ability to be mobile 100% of the time and sit as needed; ability to bend, stoop, reach, and push a loaded wheeled book truck weighing up to 100 pounds, 10% of the time, required. Other Qualifications: Committed to provide outstanding and personalized customer service to patrons, coworkers and customers. Be able to demonstrate emotional intelligence, including self-regard, emotional self-awareness, assertiveness, independence, self actualization, empathy, social responsibility, interpersonal relationship, stress tolerance, impulse control, reality testing, flexibility, problem solving, optimism, and happiness. Ability to focus on the customer, show integrity, be inclusive, enjoy learning and have fun. Ability to exercise confidence and excitement in the vast technological and online resources the Library District has available.

The Community

Established in 1966, the Arapahoe Library District serves more than 200,000 residents living in Arapahoe County. Arapahoe County and other major suburban counties make up the greater metropolitan area surrounding Denver, Colorado. The Arapahoe Library District operates eight branch libraries, an Outreach Service that provides mobile library services, and a library at the County Detention Center, funded by the Arapahoe County Sheriff's Department. A seven-member Board of Trustees sets the library budget and determines policy.

HR Info

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