Patron Services Specialist II

Arapahoe Library District

Sheridan Branch

Application Deadline

Open Until Filled


$13.92 to $17.40 per Hour   Calculate


Denver, CO




Not Required

Minimum Education

Bachelor's Degree

Library Experience


Supervisory Experience

Not Specified

Type of Library


This job is more than 3 weeks old or the application deadline has passed.

Job Description

40% PROGRAM & SERVICE DELIVERY - As assigned, implements programs and services, including but not limited to, merchandising the collection, computer training for patrons, story times, program hosting, school visits, intermediate reference and reader's advisory, weeding assigned collection areas and identifying collection and/or shelving problems, and volunteer work in order to deliver system-wide programs and services for Library Operations. 10% SUPERVISOR ASSISTANCE - Assists the supervisor as the lead worker by acting as the person-in-charge (PIC) as needed, mentoring PSSI staff, drafting work schedules, and providing performance feedback in order to assist the supervisor. 30% PATRON ASSISTANCE - Assists patrons by giving directions, checking the catalog and shelf for requested items, opening a library account. demonstrating the use of self-check, and collecting fines and fees in order to satisfy requests for basic services. 20% ASSISTANCE WITH TECHNOLOGY - Assists patrons by instructing them on how to use library computers to reserve materials, make a reservation for a computer, print information, use the Internet, and use Microsoft Office in order to satisfy request for assistance with library technology.

Additional Info & Requirements

The Sheridan Branch is located in the city of Sheridan in the Sheridan High School.1) Values including compassionate, inclusive, alert and responsive, dependable, and accessible. 2) Customer relations 3) Emotional intelligence 4) Technology skills, including Windows, Word, Excel, Internet Explorer, Outlook, and Millennium 5) Ability to work varying shifts, including evenings and weekends. 6) Fluency in English and Spanish languages required.

The Community

The Arapahoe Library District, a public library system serving more than 200,000 residents living in Arapahoe County. Arapahoe County and other major suburban counties make up the greater metropolitan area surrounding Denver, Colorado. The Arapahoe Library District operates eight branch libraries, an Outreach Service that provides mobile library services, and a library at the County Detention Center, funded by the Arapahoe County Sheriff's Department. A seven-member Board of Trustees sets the library budget and determines policy.

HR Info

APPLY ONLINE at Click on “Jobs @ the Library” section, and then choose the job that you are interested in. You may also attach a resume or cover letter with your application.

Posted Mar 7, 2007