LibraryJobline

Job Description

Hours: Full-time, exempt-level position. Ability to work evenings and weekends, required. Role: Increases and sustains local business support and services by providing patrons and businesses with information and assistance. Major Duties and Responsibilities: 40% PATRON ASSISTANCE - Provides patron assistance by conducting advanced patron reference and consultation through in-person or technological methods; assisting them in the use of library materials, technology, and databases, searching the catalog, stacks, and navigating the Internet; provides reader's advisory services, mentors staff, and recommends resources in order to satisfy patron and business requests of an advanced nature. 30% BUSINESS PROGRAMMING - Develops and conducts business programs by researching, recommending and implementing programs and service initiatives including, but not limited to, business programs and computer training; identifies and interacts with audiences; recruits attendees; and accesses resources in the collection and the community to meet the business community's needs. 30% BUSINESS OUTREACH - Conducts business community outreach by developing and maintaining relationships with community business leaders, chambers of commerce and small business development centers, and coordinates programs and outreach events to enhance the library district's relationship with and services to the business community. Expectations: 1. CUSTOMER RELATIONS – Outstanding and personalized customer service. 2. PATRON ASSISTANCE - Effective assistance for patrons and businesses with all needs. 3. BUSINESS PROGRAMMING - Effective development and execution of business programs. 4. BUSINESS OUTREACH – Effective development and enhancement of business relationships.

Additional Info & Requirements

Two years to five years of similar or related experience required. MLS or MLIS degree, required. MBA degree, preferred. Advanced technology skills, including advanced assessment scores for Windows, Word, Excel, Internet Explorer, Outlook, and Millennium, required. Two years experience in functions and resources of small businesses and entrepreneurs, required. Ability to provide presentations, networking, and information to the business community, required. Ability to be mobile 100% of the time and sit as needed; ability to bend, stoop, reach, and push a loaded wheeled book truck weighing up to 100 pounds, 10% of the time, required. Committed to provide outstanding and personalized customer service to patrons, coworkers and customers. Experience with developing and conducting instructional programs and services. Ability to focus on the customer, show integrity, be inclusive, enjoy learning and have fun. Ability to exercise confidence and excitement in the vast technological and online resources the Library District has available.

The Community

Established in 1966, the Arapahoe Library District serves more than 200,000 residents living in Arapahoe County. Arapahoe County and other major suburban counties make up the greater metropolitan area surrounding Denver, Colorado. The Arapahoe Library District operates eight branch libraries, an Outreach Service that provides mobile library services, and a library at the County Detention Center, funded by the Arapahoe County Sheriff's Department. A seven-member Board of Trustees sets the library budget and determines policy.

HR Info

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